Service Delivery Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
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Job Summary
Clean Harbors in Brampton ON is seeking a Service Delivery Manager to join their safety conscious team on a basis. The Service Delivery Manager is responsible for overseeing and organizing delivery routes managing e-commerce deliveries and providing training to employees with the goal of ensuring daily routes are completed in the most efficient manner possible. They will serve as a primary point of contact with customers for service and sales requests to achieve a high level of customer satisfaction.
Why work for Clean Harbors
Health and Safety is our #1 priority and we live it 3-6-5!
Comprehensive health benefits coverage after 30 days of full-time employment.
Competitive Compensation: $80000 $83000/annually.
RRSP with company matching component.
Opportunities for growth and development for all the stages of your career.
Positive and safe work environments.
Responsibilities
Ensuring Health and Safety is the number one priority by complying with all safe work practices policies and processes and always acting in a safe manner.
Schedule services to prevent and resolve Route Sales issues and complaints.
Train develop and manage field and sales training to applicable staff.
Manage flow of service requests to ensure customers are serviced in a timely and efficient manner.
Conduct EOD Check-In / Check-Out process with Representatives to ensure daily. Expectations are met and employees are prepared for the day.
Providing direct customer service and associated work preparation.
Expectation to increase new sales.
Ensure completion and organization of all mandated paperwork and files.
Qualifications
3-5 years experience in a route driver management role.
Previous route driver experience is highly preferred.
Excellent customer service skills.
G license and Reliable transportation Drivers abstract.
Excellent organization and attention to detail.
Previous dispatch/logistics experience is a strong asset.
Valid DZ license is a strong asset but not required.
Successfully complete a background check drug test and physical by position.
Safety-Kleena Clean Harbors company has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businessesgreen. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management parts-cleaning technology and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each day we help our customers resolve their waste management needs and reduce their carbon footprint.PROTECTION. CHOICES. PEOPLE.MAKE GREEN WORK.
Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race ancestry color sexual orientation gender identity national origin religion age physical or mental disability veteran status or based on any other federal state/provincial or local protected class.
Safety-Kleen Systemsa Clean Harbors company is a Military & Veteran friendly company.
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Required Experience:
Manager
Key Skills
About Company
Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental and industrial services.
