Ohmyhome Director, Business Operations
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About The Company
Ohmyhome is Singapores first NASDAQ-listed proptech company and the first women-only founded award-winning proptech to list in the US with presence in Singapore Malaysia and the Philippines.
The Role
We are looking for a leader to run DreamR Ohmyhomes design and build arm as its own commercial business unit. DreamR specialises in bespoke interior design and luxury renovations for residential and commercial properties across Singapore and offers complete endtoend solutions from initial concept through to execution serving discerning clients who demand exceptional craftsmanship personalised service and uncompromising quality. This is not a creative role it is a commercial and operational leadership role for someone who can grow a premium brand drive profitability and run the entire operations of a designbuild firm with excellence. You will take full P&L ownership and operational command of DreamR.You will be responsible for growing DreamRs revenue ensuring sustainable profitability and overseeing every aspect of its operations from client acquisition and project sales to design team management project delivery vendor partnerships and aftercare. Your focus is commercial: driving topline growth protecting margins and building a scalable highperformance business that upholds DreamRs reputation for luxury and quality.
Key Responsibilities
Commercial Leadership & Growth
- Develop and execute the commercial strategy for DreamR identifying target market segments (luxury residential highend commercial landed properties condominiums) and positioning the brand as a premier choice in Singapore.
- Own the full sales funnel: lead generation (in collaboration with Ohmyhomes marketing and crosssell channels) proposal development closing highvalue contracts and maximising average project value.
- Establish strategic partnerships with architects developers luxury real estate agencies and premium material suppliers to drive referrals and cost advantages.
- Explore adjacent revenue opportunities such as design consultations project management fees or maintenance retainers.
Profitability & Financial Oversight
- Take full ownership of the DreamR P&L including revenue targets gross margin operating expenses and net profitability.
- Implement rigorous project costing procurement controls and change order management to protect margins without compromising on quality.
- Manage cash flow workinprogress and payment milestones across multiple concurrent renovation projects.
- Provide monthly commercial and financial reports with clear variance analysis and action plans.
Operational Oversight (EndtoEnd)
- Oversee the entire project lifecycle: client consultation concept design technical drawings permitting procurement construction quality control and final handover.
- Lead and coordinate internal teams including designers project managers site supervisors and subcontractors ensuring seamless communication and accountability.
- Develop and enforce standard operating procedures (SOPs) for design approvals material selection site safety timeline management and defect rectification.
- Maintain a vetted network of reliable subcontractors (carpentry masonry electrical plumbing painting etc.) and negotiate favourable commercial terms.
Brand Quality & Customer Experience
- Uphold DreamRs premium positioning by ensuring every project meets or exceeds luxury standards. Maintain a client satisfaction rating that aligns with Ohmyhomes 4.9star legacy.
- Handle escalations and complex client issues personally turning challenges into opportunities for loyalty and referrals.
- Work with Ohmyhomes marketing team to build DreamRs portfolio case studies testimonials and presence on multiple platforms.
Team Leadership & Culture
- Recruit mentor and retain a highperforming team of designers project coordinators and operations staff. Instill a culture of commercial discipline accountability and client obsession.
- Set clear KPIs for sales conversion project margin ontime delivery and client satisfaction. Conduct regular performance reviews.
- Foster collaboration with the broader Ohmyhome ecosystem (e.g. property agents referring renovation packages to home buyers).
Who You Are
- You have 812 years of experience in senior operational or GM roles ideally within interior design renovation construction or home services. You understand how to run a projectbased service business profitably.
- You have direct experience managing a P&L in a small to midsized business unit. You know your margins your unit economics and how to drive both revenue and cost discipline.
- You can build scalable processes for a creative industry balancing design freedom with commercial rigour. You lead teams with clarity and respect.
- You understand that in luxury design quality is nonnegotiable but profitability is the foundation of sustainability. You know how to say yes to clients without eroding margins.
- As a leader you will wear many hats. You thrive in a fastpaced executionfocused environment.
- You understand local regulations (BCA fire safety condo management requirements) supply chains and client expectations for luxury residential and commercial projects.
Why This Role Matters
DreamR is a crown jewel of Ohmyhomes ecosystem. It serves homeowners and businesses who want more than a transaction; they want a beautifully crafted space. As Director of Business Operations you will have the autonomy to build this business as if it were your own backed by the resources and reputation of a NASDAQlisted parent company. If you are a builder who loves turning creative services into a disciplined profitable and scalable business we want to meet you.
#LI-JM1
#LI-Onsite
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Your application will be fully reviewed by a dedicated recruiter who will respond based on the matching of your experience and qualifications.
Required Experience:
Director
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