Back Office Operations Specialist
Job Summary
The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy marketplace and professional healthcare with strong brands in Germany and other European countries. With its business model DocMorris offers its patients customers and partners a broad range of products and doing so DocMorris is pursuing its vision of creating a digital health ecosystem for everyone to manage their health in one click.
In Spain and France the company operates the leading marketplace for health and personal care products in Southern Europe. With an innovative business model our marketplace does not manage stock or warehouses it integrates the catalog of products pricing and stock levels of the most important and trusted off-line pharmacies in a single website achieving 24h delivery service for more than 200.000 products and 10.000 brands from more than 1.000 pharmacies and health stores. Our business model and service have received several awards like the prize for Best Webshop in Spain as well as the Best Mobile App from the E-Commerce Awards.
Key Responsibilities
Billing & Invoice Audit: Verify and reconcile incoming invoices against purchase orders and delivery notes (Factura vs. Albarán).
Discrepancy Management: Identify and flag discrepancies in price or stock quantities. Coordinate with suppliers and internal teams to resolve issues within established deadlines.
Return & Credit Note Tracking: Manage the end-to-end process for returns to suppliers ensuring all credit notes (abonos) are requested received and correctly registered.
Iberia Back-Office Support: Provide administrative support for both Spanish and Portuguese operations ensuring centralized control from the Barcelona office.
WMS Data Management: Maintain and update the Warehouse Management System (Geststocks) to ensure stock integrity and accurate records of entries/exits.
Inventory Control: Support the team in monitoring stock levels expiration dates and warehouse incidents.
Requirements
Experience: 23 years in back-office logistics or accounting-focused administrative roles.
Office Suite: Advanced Excel skills are mandatory to handle high volumes of data.
Automation Tools: Familiarity with automation tools (e.g. Zapier Power Automate or similar) and a proactive interest in using AI/technology to streamline repetitive tasks.
ERP Systems: Proven experience working with ERPs with a strong preference for A3ERP.
Languages: Native/Fluent in Spanish. Professional level of English. Portuguese is a significant plus given our centralized Iberia model.
Mindset: Highly analytical methodical and capable of working independently under tight deadlines.
Availability to travel to the warehouse periodically. Drive license needed.
#LI-MW1
Our Benefits
Ticket restaurant 11/day worked
25 days of holiday
Birthday day-off 50 voucher to spend on our website!
Health insurance with Sanitas is paid by PromoFarma (for those who want it!)
Social benefits package. You can dedicate a part of your gross salary to Ticket Transport or Nursery.
Opportunity to participate in the employee participation program (stock options)
10% discount on our website on each purchase and up to 30% discount on DocMorris branded products
Access to eLearning platforms such as LinkedIn Learning
Individual training opportunities and budget for personal development
Access to corporate wellness plattform Wellhub (ex Gympass) with various offers on gyms studios guided classes workouts and wellness app
Access to mobile consultations with medical specialists lawyers or veterinarians via Doctor i
Great employee events and annual company celebrations
Required Experience:
IC
Key Skills
About Company
DocMorris stands for customer-centric innovative services and a wide range of products around digital healthcare. These range from fast appointment scheduling for online doctor visits on the TeleClinic telemedicine platform to pharmaceutical advice and supply of prescription and over- ... View more