Sales Inside

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and conjunction with Unified Door & Hardware Group (UDHG) a premier provider of commercial door frame and hardware solutions FBM supports a broad range of construction and architectural projects nationwide.

Together FBM and UDHGs 8000 Team Members are committed to operational excellence innovation and employee development. By combining scale specialty expertise and a customer-first mindset we deliver high-quality products and services to contractors builders and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowes we are investing in strong forward-thinking talent to support our long-term success.

Position Overview

At Foundation Building Materials (FBM) Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions youll be at the heart of our success.

Key Responsibilities

1. Customer Service & Sales Support

• Maintain professional courteous communication with customers before during and after sales
• Provide knowledge on products and generate accurate quotes and proposals
• Assist walk-in customers and handle inquiries or complaints promptly
• Drive profitable sales through effective selling upselling and cross-selling

1. Order Management & Communication

• Enter orders pricing and customer data into systems accurately
• Respond to orders and quote requests via multiple channels (phone email fax etc.)
• Collaborate with outside sales reps and internal teams to fulfill customer needs

1. Inventory & Showroom Operations

• Maintain stock levels organize the showroom and support physical inventories
• Schedule and coordinate inbound/outbound deliveries and shipping logistics
• Negotiate freight rates and manage inventory movement efficiently

1. Cash Handling & System Use

• Operate and balance the cash register and drawer daily using proper procedures
• Utilize management software for billing reporting and project tracking

1. Product & Project Knowledge

• Maintain up-to-date product expertise
• Manage documentation and order details for large or complex projects

1. Logistics & Operations Coordination

• Coordinate deliveries with Operations staff
• Coordinate purchase and delivery of special products

1. Trainings

• Must attend all required meetings in relation to sales andall company required training programs

1. Miscellaneous

• Support our values in the stated areas of Safety Customer Focus Teamwork Integrity and being a Company of Choice for both employees and customers
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• 2 years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes
• Familiarity with Windows operating systems

• Warehouse work which includes forklift experience/training

Reports To

Branch Manager

Compensation

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience qualifications and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

• Job Type: Full-Time

Benefits

At FBM were committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness Hospital Indemnity Accident Coverage
• Legal Insurance Plan
• Generous 401(k) plan with company match
• A career path designed with you in mind

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs job requirements merit and individual qualifications without regard to race color religion sex sexual orientation gender identity or expression national origin age disability status genetic information veteran status or any other characteristic protected by federal state or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed please contact Human Resources at.

Posting Period

This job will be posted for at least 5 days starting on the initial post date reflected above.