Sr. Global Brand Engagement Manager, Customer Trust External Relations
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Key job responsibilities
In this position you will:
Develop and maintain key relationships with external stakeholders including global brands and industry associations on product integrity issues.
Work with global external stakeholders to develop strategies for tackling unique industry challenges.
Develop policy recommendations to improve both reactive and proactive enforcement maximize automation and efficiency in resolving brand owner concerns and identify and achieve measurable outcomes.
Work closely across Amazon on processes and tools to identify threats to brands and to Amazons customers and sellers.
Partner with Legal and Investigations to quickly handle and resolve critical and time-sensitive escalations.
Liaise with internal business teams to address vendor concerns.
Participate in conferences and external meetings focused on product integrity issues. This will include frequent domestic and international travel (10%).
Develop and deliver educational and training materials for both internal and external consumption.
- 7 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Proven working knowledge of IP protection legal and regulatory landscape.
- Experience working cross functionally with tech and non-tech teams
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Recognized contributor within the IP and brand protection industry.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 115600.00 - 160000.00 USD annually
USA WA Seattle - 115600.00 - 160000.00 USD annually
Required Experience:
Manager
Key Skills
About Company
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