Customer Account Manager (Contract)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Date Posted:
Country:
SingaporeLocation:
SG-01-SINGAPORE-051 TC 51 Calshot Rd 51 CALSHOT RD-051 TCPosition Role Type:
OnsitePratt & Whitney an RTXbusinessis a world leader in the design manufacture and service ofaircraftengines and auxiliary power unitsfor commercial military and industry-leading businesses Collins Aerospace Pratt & Whitney and Raytheon RTX pushes the limits of technology and science to redefine how we connect and protect our world.
We are advancing aviation engineering integrated defense systems and developing next-generation technology solutions and manufacturing to help global customers address their most critical a differencewith a career at Pratt & Whitney.
What You Will Do
Reports to the customer support manager to reinforce the Pratt & Whitney brand through proactive customer care initiatives and develop a world class level of customer service.
Adhere to policies processes and customer strategies to optimize team performance achieving high level of customer satisfaction.
Support the desired engine shop visit metrics and collaborate with various functions in aligning goals to achieve desired outcome for the customers.
Establish and foster strong relationships with key customers and arrange/host Pratt & Whitney senior executives visits to key customers.
Collaborate with internal sales team and stakeholders to strategize and optimize our market share.
Execute plans to achieve company set C.O.R.E standards.
Drive a high employee engagement culture of respect empowerment communication and teamwork.
QualificationsYou Must Have
Bachelors Degree with preferred relevant experience in the aerospace industry specifically in customer relationship management
Effective communications and organizational skills to achieve results in a cross-functional and international business environment with a proven track record in terms of delivering to plan.
Strong customer focus and creativity in developing customer solutions.
Strong strategic and analytical thinking combined with outstanding tactical execution skills.
Team-player with high standards of performance and personal integrity.
Possess excellent networking skills.
Proficient in the use of a variety of computer databases and Microsoft Office applications (SAP experience is a plus).
Able to travel at short notice.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity color religion gender sexual orientation or identity national origin age disability protected veteran status or any other characteristic protected by law.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity color religion gender sexual orientation or identity national origin age disability protected veteran status or any other characteristic protected by law.
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Required Experience:
Manager
About Company
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