Advice Team and Office Administrator
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Job Summary
- Suffolk Refugee Support
- Address: 38 St Mathews Street Ipswich IP1 3EP
- Salary: 21224 per annum (26530 per annum pro rata)
- Hours: 28 hours per week
- Contract: Permanent subject to a 3 months probation review
- Reference: 0685
Suffolk Refugee Support are looking for an Advice Team and Officer Administrator.
This post is responsible for ensuring that all visitors to the office are welcomed and directed to the appropriate service or staff member and that SRS is able to run smoothly with fully functioning office spaces and resources.
Your responsibilities will be:
- to manage a busy reception
- to help maintain a safe and orderly office working environment for staff volunteers visitors and clients
- to assist in meeting preparation and minuting as well as any other admin duties required by the team.
What you will need
- Experience of working and communicating with people who are not necessarily able to speak English
- Knowledge of Health and Safety regulations data protection regulations and procedures within small offices
- Proficiency in working with Microsoft Office packages and using a CRM database Diligent and timely approach to admin work.
For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help advice support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies community and voluntary sector organisations health providers and others to enable our clients to access a range of support. We are based in Ipswich but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.
What we will offer you
- Competitive salaries
- Contributory pension scheme up to 6% Employer contribution in addition to Employee contribution
- 25 days annual leave pro rata (plus public holidays pro rata).
To find out more
Please read the recruitment pack on the website
Please contact Marianne Walker by calling .
How to apply
On our websiteplease complete the Application Form the Equal Opportunities Monitoring Form attach your CV and follow steps in the recruitment pack on how to submit your application.
Closing date: 12pm 16 April 2026.
Interview date: 23 April 2026.
Required Experience:
Unclear Seniority
Key Skills
About Company
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven ... View more
