Senior Investigator
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview:
13 monthFixed TermContract
SalaryLevel HEW9Competitive base salary 17% Superannuation and FlexibleHybridWorking Arrangements
Based at the Melbourne Campus
At RMIT University we are committed to developing a capable future-ready workforce that enables our people and organisation to thrive.
About the Role:
The Senior Investigator role sits withinThe Central Complaints & Investigations team (within Operations Portfolio) andis responsible forthe full range of complaints &investigationsto all teams of the RMIT University Group. The teamhaveexpertiseininternal integrity investigations and complaints.
What Youwill do:
Lead and manage complex investigations involving studentsstaffandmembers of the public.
Develop collaborative working relationships with stakeholderstoprovidea high levelofexpert advice for complex complaints and investigations.
Prepare andmaintainspecialisedprocedures guidelines and documents to supportmanageanddocument case outcomes including but not limited to correspondence disciplinary letters memosand investigation reports.
Provideexpert reports and insights to the Associate Director Complaints& Investigations forreporting to relevant governance and oversight bodies at the University and external regulatoryauthorities as.
Ensure case management knowledgeremainscurrent with legislative changes case law and bestpractice through briefingsseminarsand professional development.
About You
You are an experiencedsenior investigator with strong provenproficiencymanagingmultiplecases of misconductwithincomplex environmentswiththe ability to partner effectively with stakeholders to deliversoundevidencebasedinvestigations.
To be successful in this positionyoullhave:
Demonstrated experience in delivering professional complaints and investigation management solutions in a large complex organisation.
Demonstrated experience as a subject matter expert managing complex stakeholders involved in the complaints and investigation process.
Highly developed interpersonal written and verbal communication skills including negotiation influencing skills client correspondence reportingwritingand presentation skills.
Proven ability in providingaccurateandtimelyresolutions to investigations through multiple channels.
Demonstrated experience and understanding in managing cases of misconduct specifically experienceregardinginvestigations offraud corruptionbullying harassment sexual harassment discrimination disputes grievances theft & conflict of interest.
Must have good understanding and experienceregardinghow unfair dismissals general protectionsclaims ill and injured workers and managing performance willimpactthe conduct investigation process.
Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines.
Proven ability tomaintainconfidentiality and build trust to deal with sensitive anddifficult situationsin a diplomatic manner.
Proven ability in the use of a range of computer applications including Microsoft Office Programs and the ability to quickly learnnew technologies. Desirable but not essential is experienced with ServiceNowSalesforceand Workday.
Demonstrated experience in driving continuous improvement in managing complaints and investigations.
Highly experienced resolution focused individual who has a passion for delivering outstanding customer service.
Provenexperienceasaninvestigator orconductingcase managementasapartofaHR Business Partnering or Employee Relations role.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio:
The Senior Investigator roleinthe OperationsPortfoliositswithin the universities Legal Services team.
ToApply
PleasesubmityourCVandcovering letteraddressing your suitability for this position by clicking on the link below.
For further information about this position please see the Position Description hyperlinked below or contact Maria Biviano via email.
Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades position description links may not work on LinkedIn advertisements.
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Applications Close:
29 Mar 2026 11.59 pmRMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT Universitys commitment to a safe respectful and inclusive environment from 1 January 2026 the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a genderbased violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant preemployment background checks including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMITs safety obligations.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Senior IC
