Facilities Coordinator Workplace Ambassador
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Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Overall RoleThe Facility Coordinator assists the Facilities Manager in coordinating and executing daily facility operations. Through effective communication with clients and internal teams this role ensures smooth delivery of facility services and maintains high customer Responsibilities1. Daily Operations SupportAssist the Facilities Manager in daily operations to support smooth facility operationsReceive record and track service requests from tenants and clientsManage work order systems and ensure all requests are processed in a timely mannerIdentify facility issues and escalate to appropriate team members or vendors2. Vendor CoordinationServe as point of contact for vendors and contractorsCoordinate vendor work schedules and ensure service delivery meets contract standardsMonitor vendor performance and collect feedback on service qualityMaintain vendor-related documentation and records3. Administrative Tasks and ReportingAccurately maintain all documentation records and reports related to facility operationsAssist in preparation of monthly and quarterly reportsTrack facility budgets and expenses and identify variancesPerform administrative tasks including data entry filing and record keeping4. Customer Service and CommunicationProvide excellent customer service to tenants and clientsRespond to facility-related inquiries promptly and professionallyFacilitate effective communication among internal teams vendors and clientsCollect and document client feedback for service improvement5. Project SupportAssist the Facilities Manager in implementing small to medium-sized facility projectsTrack project progress and provide updates to stakeholdersMaintain project-related documentation schedules and budgetsParticipate in project meetings and prepare meeting minutes as required6. Other DutiesAny and all other duties and tasks assignedKnowledge Skills & AbilitiesEducation/TrainingMinimum Required: Bachelors degree or equivalent work experiencePreferred: Degree in Facilities Management Property Management or related fieldYears of Relevant ExperienceMinimum Required: Minimum of 3 years experience in Facilities Management Property Management or customer service fieldPreferred: Experience in commercial facilities or corporate environmentSkills and KnowledgeMinimum Required:Excellent organizational and multitasking abilitiesStrong customer service orientation and communication skillsAttention to detail and problem-solving abilitiesProficient in MS Office (Word Excel PowerPoint Outlook)Excellent verbal and written communication skills in both English and JapaneseKnowledge of work order management systems or CMMSPreferred:Experience in project coordinationKnowledge of vendor managementExperience with budget tracking and financial reportingOther AbilitiesAbility to remain calm under pressure and manage multiple priorities effectivelyProactive approach and positive attitudeTeam player with ability to work independentlyFlexible and adaptable to changing prioritiesCertifications/LicensesMinimum Required: N/APreferred: Facilities Management related certifications (FMA IFMA etc.)Physical Work Requirements and Work ConditionsFrequent movement throughout the facility requiredWork in standard office environmentOccasional response required outside normal business hours or on weekendsLocation:
On-site Osaka JapanJob Tags:
HiringIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
