Program Manager – Order to Cash (O2C) | QA
Seattle, OR - USA
Job Summary
Overview
We are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C)and a strong foundation in QA Test Engineering to lead global enterprise-scale programs
supporting a subscription-based connectivity platform.
This role owns the end-to-end customer and revenue lifecycle including service activation
billing invoicing payments and subscription management while ensuring high-quality
delivery through rigorous QA practices.
You will lead a portfolio of complex multi-region programs building capabilities from 0 1
and establishing scalable systems processes and quality engineering frameworks that
ensure accuracy reliability and performance at scale
Required Skills & Experience
10 years of Program Product or Engineering Management experience in enterprise
environments
Strong background in QA Test Engineering including:
o Test strategy test planning andexecution
o UAT leadership and validation frameworks
o Defect management and release quality governance
Deep expertise in Order-to-Cash (O2C) including:
o Subscription billing & invoicing
o Payments and revenue lifecycle
o Customer onboarding and service provisioning
Proven experience building and scaling programs from 0 1
Experience owning multi-program portfolios with complex dependencies
Experience delivering global / multi-region programs
Strong understanding of:
o High-volume transactional systems
o Usage-based or subscription billing models
o Taxation (sales tax VAT GST) and compliance requirements
Experience with test automation frameworks and QA tools
Proficiency with Jira Agile methodologies and backlog management
Strong stakeholder management across executive business and technical teams
Proven ability to drive accountability ownership and measurable outcomes
Preferred Qualifications
Experience with:
o Subscription billing platforms (Zuora Chargebee Recurly)
o Payment systems (Stripe Adyen Braintree)
o ERP systems (Oracle SAP)
Experience in connectivity telecom or infrastructure-based service environments
Exposure to:
o Service provisioning and activation systems
o Usage-based billing and metering platforms
Background in building or scaling QA automation frameworks (Selenium Cypress
API testing tools etc.)
Required Experience:
Manager
Key Skills
About Company
The following are the open positions for which we are currently accepting resumes. This space is regularly updated, so please check back. You can also use the general applicant form to submit your resume. We will keep it on our databases when something appropriate for your background ... View more