Manager, Business Technology Strategy
Wilmington, DE - USA
Job Summary
AAA Club Alliance is hiring for a Manager Business Technology Strategy to join our team! This role is responsible for leading a team that ensures technology investments are tightly aligned with Insurance business strategy and deliver measurable value. The Manager owns the strategic technology portfolio for the Insurance business line provides thought leadership to senior business and technology executives and ensures consistent high-quality translation of business priorities into technology roadmaps investment decisions and transformation initiatives. This role acts as a strategic partner to business leaders a people leader to strategists and a steward of governance value realization and execution alignment.
What We Offer:
As part of our team youll enjoy a total rewards package designed to support your well-being growth and work-life balance. Our package includes:
Competitive annual salary; the starting base compensation for this position is: $95603-$136000*
Annual Bonus Eligibility
Hybrid schedule (3 days on-site weekly)
Comprehensive health benefits package
3 weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Premier Membership Health & Wellness Program Health Concierge Service Life Insurance and Short Term/Long Term Disability
* The base pay range shown is a guideline for compensation. Actual pay will be adjusted based on experience geographic location and other job-related factors as permitted by law.
Primary Responsibilities:
- Directly manage and coach Business Technology Strategists; set clear expectations priorities and success metrics for the team
- Build strategic analytical and stakeholder management capabilities across the team
- Ensure consistency quality and rigor in strategic analysis roadmaps and executive communications
- Support talent development performance management and succession planning
- Serve as the technology strategy partner to Insurance leadership ensuring technology direction supports business growth efficiency and risk management
- Lead the translation of Insurance business strategy into cohesive multi-year technology strategies and capability roadmaps
- Advise executives on tradeoffs between cost risk speed and value across technology initiatives
- Anticipate future business and technology needs and proactively shape strategic options
- Own the Insurance technology strategy portfolio including roadmap development prioritization sequencing and dependency management
- Lead technology investment planning business case development and governance processes
- Ensure initiatives are evaluated and prioritized based on value creation strategic alignment risk and resource capacity
- Track outcomes benefits realization and KPI performance across the portfolio
- Oversee assessment of current-state processes systems and architecture across the Insurance domain
- Guide identification of modernization simplification and transformation opportunities
- Partner with enterprise architecture delivery analytics and operations teams to ensure strategic intent is preserved through execution
- Provide oversight and guidance for major digital transformation initiatives and platform changes
- Lead discussions strategy sessions and workshops with senior business leaders
- Communicate complex technology concepts in clear business-focused terms
- Act as a key liaison between business leadership IT delivery teams vendors and external partners
- Influence decision-making across the organization without direct authority
- Provide strategic oversight of vendor relationships supporting Insurance technology
- Ensure vendors align to roadmap priorities architectural standards and value expectations
- Escalate and resolve strategic risks or performance issues
- Monitor trends in feedback adoption and support data to identify systemic issues
- Drive continuous improvement in agent experience operational efficiency and decision-making
- Stay informed on emerging technologies and assess relevance for Insurance use cases
- Perform other duties as assigned
Minimum Qualifications:
- Bachelors degree in business technology or related field; Masters degree preferred. A combination of education and experience may be considered in lieu of a degree
- Minimum of 7 years of experience in technology strategy digital transformation or business-technology alignment required
- Prior people management or team leadership experience required
- Insurance or financial services experience strongly preferred
- Demonstrated experience influencing senior leaders and managing complex portfolios
Knowledge Skills and Abilities:
- Knowledge of business strategy operating models and value creation frameworks as well as technology strategy and roadmap oversight
- Knowledge of enterprise technology domains (applications data analytics cloud integration security)
- Knowledge of technology investment governance and portfolio management
- Ability to stay current with digital transformation and modernization practices
- Vendor and partner management skills
- Strategic leadership systems thinking executive communication and facilitation skills
- Skilled with financial and investment analysis and decision making skills under ambiguity
- Coaching and people development skills; ability to lead and inspire high-performing strategy teams
- Ability to influence across organizational boundaries
- Ability to operate effectively in a complex fast-changing environment
- Ability to translate strategy into measurable outcomes and balance long-term vision with near-term execution realities
Full time Associatesare offered a comprehensive benefits package that includes:
- Medical Dental and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2 weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5250 per year
- And MORE! Check out our Benefits Pagefor more information
ACA is an equal opportunity employer and complies with all applicable federal state and local employment practices laws. At ACA we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs and applicant qualifications including but not limited to experience skills ability availability cooperation and job performance.
Job Category:
Information TechnologyRequired Experience:
Manager
Key Skills
About Company
GIG Car Share was a one-way car sharing service operated by AAA in the SF Bay Area and Seattle.