Business Analyst ITSM

WILLWARE TECHNOLOGIES PRIVATE LIMITED

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

company : Willware Technologies
Role: Business Analyst
work mode : onsite /Hyderabadpune indorebengaluruchennai

Job Description :

Required Skills and Qualifications:

6-8 years of experience in a Business Analyst role with at least 4 years focused on ServiceNow.

Strong knowledge of ITSM processes and familiarity with other ServiceNow modules (e.g. GRC Reporting).

Experience in writing user stories acceptance criteria and functional specifications.

Proven ability to lead workshops and facilitate business/technical discussions.

Understanding of Agile delivery methodology and ServiceNow Agile.

ServiceNow CSA CAD certification

Strong communication presentation and stakeholder management skills.

Required Skills:

business analystitsm

company : Willware TechnologiesRole: Business Analystwork mode : onsite /Hyderabadpune indorebengaluruchennaiJob Description : Required Skills and Qualifications: 6-8 years of experience in a Business Analyst role with at least 4 years focused on ServiceNow. Strong knowledge of ITSM processes and...