Regional Manager Business Operations Optimization

POSITION SUMMARYThe Manager of Business Operations serves as a strategic leader and resource for assigned ASC Clients and Regional Market Leadership; serves as the liaison between Atlas Revenue Cycle and Central Business Services Regional Market Leadership and the ASC Client; and continuously drives revenue cycle metrics to improve the Clients and Markets revenue position is responsible for providing strategic leadership to the Business Office Operations of the ASC Client in all areas relating to revenue cycle management including advising and developing Business Office leadership; defining tactical objectives and process improvement initiatives; executing training and development of Business Office staff; and providing analytical review combined with measurement tools to ensure FUNCTIONSWe are seeking an experienced ASC business operations leader with deep expertise in front-end revenue cycle management to support both integration of newly acquired ASCs and ongoing oversight of ASC business office role is primarily focused on front end revenue cycle functions: scheduling registration insurance verification authorization and patient financial estimates ensuring these functions are standardized well-trained and consistently executed to drive strong financial performance and patient front-end RCM integration for newly acquired ASCs including workflow evaluation and design system setup training and go-live stabilizationStandardizing front-end business office processes across a multi-site ASC portfolioTraining and coaching ASC business office leaders who will in turn manage and train ASC schedulers registrars and business office teams (Train the Trainer model).Providing ongoing oversight to ensure consistent execution accountability and performance utilizing data supported analytics to identify gaps and deploy immediate remediation with ASC Operations centralized RCM and physician practices to improve cash flow reduce downstream denials and optimize net revenueProvides direction and development support to Clients Business Office leadership to ensure Clients strategic objectives are met along with all key Revenue Cycle performance with Revenue Cycle team members Clients management team and appropriate stakeholders to perform and present detailed analysis of revenue cycle business office and operational regular scheduled meetings to report performance concerns training and improvement plans with key ongoing training and development support to Clients Business Office leadership and with the Client Regional and National Atlas Leadership to meet and preferably exceed performance the best practices and seeks opportunities to drive process improvements. Develops and implements action plans to address and improve deficiencies in process and performance as with on-site resources in service delivery and problem solving to maximize solution offering and client comprehensive succinct updates to Atlas Leadership to drive awareness of any Client support requirements and/or risks that could impact service with the ASC Success Manager to represents Atlas Revenue Cycle operations in market-based leadership forums including physician and health system partner with Revenue Cycle and other Atlas team members to develop consistent reportingPerforms other duties as assigned by the Atlas Director Revenue Cycle as required to meet the business needs of Atlas and other all functions according to established policies procedures regulatory and accreditation requirements as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbents immediate QUALIFICATIONS5 years of ASC operations or revenue cycle leadership experienceExperience supporting multi-site ASC portfolios and joint venture environmentsExperience supporting multi-site ASC portfolios and joint venture environmentsStrong preference for candidates with enterprise-level ASC management experienceExperience with RCM and business office technologiesStrong understanding of Business Office Operations within an ASC setting and/or demonstrated relevant success in project management roles to include developing and implementing business of the industry trends market dynamics and key performance QUALIFICATIONSIdeal candidates have hands-on experience with HST Pathways (strongly preferred) or comparable ASC practice management systems and have successfully led ASC integrations system conversions and staff training across multiple Degree or equivalent demonstrated academic success in project management roles to include developing and implementing business related education and/or experience PHYSICAL DEMANDS/ENVIRONMENT FACTORSOE Typical Office Environment:Requires extensive sitting with periodic standing and be required to lift up to 20 pounds. Requires significant use of computer phone and general office adequate visual acuity ability to grasp and handle ability to communicate effectively through reading writing and speaking in person or on the position requires up to 25-50% travel to ASC Client sites both local and long RESPONSIBILITIESNoneDIRECTLY REPORTINGReports to the Director of Business Operations Optimization and Integration. TYPE OF SUPERVISORY RESPONSIBILITIESNoneSCOPE AND COMPLEXITYThis role works independently under regular supervision and demonstrates strong leadership and communication skills while serving as a role model and coaching team members in Atlas core values. Builds trusted partnerships across the organization including with physicians and health system partners through effective interpersonal communication. Brings strong business acumen including problem solving negotiation decision-making time management and the ability to positively influence others. The incumbent supports change management by guiding stakeholders through new processes and transitions and shows strong motivation through continuous learning and a self-starting approach to new challenges. Possesses advanced analytical skills including expertise in MS Excel and the ability to identify trends in data-heavy environments while remaining adaptable and flexible in managing multiple priorities and deadlines.