Project Coordinator
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Core Skills and Responsibilities
The daily impact of this role is characterized by (though not limited to) the following
core skills and tasks:
Operational oversight
Proactively provide regular updates to Client Manager and Consulting Support
Manager of project progress challenges and achievements as well as regular
project updates to the broader project team
Work with the Client Manager to identify and manage any risks and issues and
ensure projects are delivered on time to budget and to the client's satisfaction.
Project set up and management
The Project Coordinator takes responsibility for the projects assigned to them by the
Consulting Support Manager. This could be taking responsibility for the coordination
of internal and external projects assigned from end to end or could be supporting
specific tasks within a project.
Using information from the Client Manager to set up the project in OpenAir including
Tasks and Planned Hours. Track project progress and ensure hours are being
booked by all those working on the project.
Create project trackers and task lists to ensure the entire project team are clear on
deliverables and actions to be taken through to project close
Be proactive in determining the coordination tasks that need to be completed as a
project progresses anticipating any challenges and working to avoid or overcome
them.
The daily impact of this role is characterized by (though not limited to) the following
core skills and tasks:
Operational oversight
Proactively provide regular updates to Client Manager and Consulting Support
Manager of project progress challenges and achievements as well as regular
project updates to the broader project team
Work with the Client Manager to identify and manage any risks and issues and
ensure projects are delivered on time to budget and to the client's satisfaction.
Project set up and management
The Project Coordinator takes responsibility for the projects assigned to them by the
Consulting Support Manager. This could be taking responsibility for the coordination
of internal and external projects assigned from end to end or could be supporting
specific tasks within a project.
Using information from the Client Manager to set up the project in OpenAir including
Tasks and Planned Hours. Track project progress and ensure hours are being
booked by all those working on the project.
Create project trackers and task lists to ensure the entire project team are clear on
deliverables and actions to be taken through to project close
Be proactive in determining the coordination tasks that need to be completed as a
project progresses anticipating any challenges and working to avoid or overcome
them.
Client/participant management and support
Support the Client Manager in managing the client relationship ensuring a gold
standard service (professional responsive timely accurate)
Handle day to day communication with the client on project progress
Ensure participant sessions actions are completed by Project Administrator in line
with the project task list and status is maintained on project
documentation/trackers.
Liaise with TechOps where required for implementation
Co-ordinate the project cycle to ensuring the smooth running of all elements for both
in-person and online delivery
Oversight of relevant post-delivery communications/ reports in partnership with the
Project Administrator
Financial Management
Support the Client Manager in the definition of project scope and objectives involving
all relevant internal stakeholders ensuring technical feasibility and all relevant costs
are considered.
Assist with the financial aspects of projects including system management revenue
management and invoice preparation and tracking ensuring accuracy and
promptness.
Correctly set up and record projects in Open Air ensuring all users are added client
details invoicing and revenue recognition are correctly detailed for project and
revenue analysis. Where Open Air is used for invoicing ensure all revenue
recognition and invoicing is completed.
Resource Planning
Work with the Client Manager and/or Resourcing Manager to resource client work to
ensure the efficient use of internal resources and associates.
Issue SOWs & POs for associates where used.
Quality Assurance
Regionally where required keep up-to-date records and details of internal material;
as well as knowledge management systems like OpenAir Salesforce and
SharePoint
Review materials/documentation/reports to ensure accuracy clarity and
professionalism.
Collect compile analyse and manage
client information ensuring it's confidentiality accuracy and security.
Coordinate the completion of reports QA proofing working with the Project
Administrator on prompt issuing to the client as per the requirements of the SLA.
standard service (professional responsive timely accurate)
Handle day to day communication with the client on project progress
Ensure participant sessions actions are completed by Project Administrator in line
with the project task list and status is maintained on project
documentation/trackers.
Liaise with TechOps where required for implementation
Co-ordinate the project cycle to ensuring the smooth running of all elements for both
in-person and online delivery
Oversight of relevant post-delivery communications/ reports in partnership with the
Project Administrator
Financial Management
Support the Client Manager in the definition of project scope and objectives involving
all relevant internal stakeholders ensuring technical feasibility and all relevant costs
are considered.
Assist with the financial aspects of projects including system management revenue
management and invoice preparation and tracking ensuring accuracy and
promptness.
Correctly set up and record projects in Open Air ensuring all users are added client
details invoicing and revenue recognition are correctly detailed for project and
revenue analysis. Where Open Air is used for invoicing ensure all revenue
recognition and invoicing is completed.
Resource Planning
Work with the Client Manager and/or Resourcing Manager to resource client work to
ensure the efficient use of internal resources and associates.
Issue SOWs & POs for associates where used.
Quality Assurance
Regionally where required keep up-to-date records and details of internal material;
as well as knowledge management systems like OpenAir Salesforce and
SharePoint
Review materials/documentation/reports to ensure accuracy clarity and
professionalism.
Collect compile analyse and manage
client information ensuring it's confidentiality accuracy and security.
Coordinate the completion of reports QA proofing working with the Project
Administrator on prompt issuing to the client as per the requirements of the SLA.
Coordinate and participate in project reviews and always seek to identify and record
opportunities to improve processes and become more efficient in project coordination
and delivery.
opportunities to improve processes and become more efficient in project coordination
and delivery.
