Facilities Manager
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Keep our spaces safe seamless and highperforming.Lead from the front as our Facilities Manager.
At Intercity the quality of our buildings shapes every experience our people and visitors have with us. From safety and compliance through to presentation and daytoday functionality facilities really matter.
Were looking for an experienced Facilities Manager to take ownership of operational delivery across our estate leading daytoday facilities management and ensuring our sites are safe compliant welcoming and consistently wellrun.
This is a handson visible role for someone who thrives on ownership structure and high standards.
About the role
As Facilities Manager youll be the operational heartbeat of our buildings.
Reporting to the Head of Facilities youll lead BAU FM delivery across multiple sites maintain strong onsite presence and ensure smooth compliant and efficient building operations every day.
Youll work closely with contractors internal teams and stakeholders while supporting Health & Safety priorities sustainability goals and continuous improvement across the estate.
Key responsibilities as Facilities Manager:
Operational Facilities Management
- Own daytoday FM delivery across all sites ensuring consistency quality and service continuity
- Act as the first escalation point for operational issues service failures and contractor performance
- Oversee PPM delivery reactive maintenance permitstowork access control and contractor mobilisation
- Lead the helpdesk workflow from triage through to closeout and reporting
- Maintain strong onsite visibility to uphold safety presentation and occupier experience
- Lead frontofhouse and visitor experience standards in line with the Intercity brand
Health & Safety & Compliance
- Apply Health & Safety policies on the ground supporting the H&S Manager and committee
- Embed safe systems of work RAMS verification and controlled contractor access
- Complete routine site checks escalate risks and maintain statutory records
- Keep compliance documentation auditready and up to date
ESG Performance & Improvement
- Support sustainability and environmental initiatives across facilities operations
- Track utilities waste and environmental performance and promote practical improvements
- Drive supplier performance through KPIs SLAs and regular reviews
- Lead rootcause analysis and embed corrective actions that actually stick
People Stakeholders & Commercial Control
- Build strong working relationships with suppliers occupiers and internal stakeholders
- Support coach and develop FM team members
- Assist with budget control PO management quotations and tender activity
- Challenge costs and scopes to ensure value for money and service quality
Key experience required:
- Proven experience managing multisite facilities operations
- Strong knowledge of Health & Safety building compliance and statutory requirements
- Experience managing contractors SLAs and operational performance
- Commercial confidence reviewing quotations costs and supplier delivery
- The ability to stay calm decisive and structured in a fastpaced environment
Qualifications
- IWFM Level 45 (or equivalent)
- IOSH Managing Safely
- Full UK driving licence
- Willingness to support outofhours rota activity when required
What We Offer:
- 33 days holiday (inclusive of bank holidays) with entitlement increasing by one day for each full calendar year employed up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About You
About Us
Intercity Technology provides reliable and secure technologies in communications cloud and managed services with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion expertise and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:
- Customer Net Promoter Score of 92
- Gold Award Investors in People Accreditation
- Employer of the Year 2025 - British Business Excellence Award
- Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance
We select candidates with the right skills experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre-employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner for more information please see our privacy policy on our website.
Required Experience:
Manager
Key Skills
About Company
Choose an IT service provider with real People Power and an award-winning Do More culture.
