Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Sr Manager Workforce Data Admin
This role is pivotal in driving strategy governance and operational excellence for a multi-country HR data function supporting our global client. This is a highly visible leadership role requiring strong stakeholder engagement transformation focus and experience in scaling workforce data operations.
Responsibilities
Data Governance:
oDefine and enforce global data policies process standards and compliance protocols across all employee lifecycle processes.
oPartner with the client to build a sustainable audit-ready and scalable HR data governance framework.
oAct as an SME for HRIS configurations reporting and analytics.
& Team Development:
oManage coach and develop a team of analysts and team leads responsible for HR data transactions and administration.
oEstablish a high-performance culture focused on accountability precision and continuous learning.
oBuild workforce planning for the team ensuring right capacity upskilling and succession readiness.
oForecast staffing manage budgets and drive operational KPIs and SLAs.
Management:
oServe as a key point of contact for the local HR Compliance and Operations teams.
oTranslate business needs into data solutions ensuring alignment with strategic goals.
oPresent business cases dashboards and recommendations to senior stakeholders.
and Transformation:
oLead automation process redesign and digital workforce initiatives (RPA AI analytics).
oOwn change management UAT and integration efforts across platforms (e.g. Workday SAP).
oDrive continuous improvement through root cause analysis and Lean methodologies.
& Risk Governance:
oEnsure strict adherence to data privacy GDPR and labour law compliance across workforce data activities.
oImplement internal controls to detect prevent and resolve data-related risks.
oLead audits internal reviews and remediation actions as needed.
oServe as a control owner for HR systems compliance and documentation.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in HR Business Data Science or related fields (MBA preferred).
Proven experience in Workforce Data Admin or a related role with a strong background in leadership.
Expertise in data analytics reporting tools and process automation.
Proven ability to manage teams and large volumes of data transactions.
Strong process orientation and knowledge of compliance/audit frameworks.
Experience in ticketing tool like Service Now Zendesk etc is preferrable.
HCM tool experience Workday is mandatory.
Excellent verbal and written communication skills.
Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
Certifications in leadership data management or project management.
Proficiency in analytics platforms (Power BI Tableau etc.).
Strategic thinker with strong analytical abilities.
Effective communicator with strong stakeholder engagement skills.
Flexibility to work across global teams and time zones.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
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