Whatever-Whenever AgentGuest relations (Winter 2627) W VERBIER
Entremont - Switzerland
Job Summary
JOB DESCRIPTION
Visit in live here : W VERBIER Home
Become a W Talent and Embody the W Art of Living!
As a Talent you are the essence of W for our guests. You bring a playful warm and welcoming touch that makes all the difference in our W hotels. You are unique passionate and your personality shines through in every interaction.
AN EXCEPTIONAL OPPORTUNITY TO JOIN THE W VERBIER TEAM!
As a key member of the Whatever/Whenever team / Guest relations team you are the behind-the-scenes force that ensures every guest experience runs seamlessly. From managing incoming calls to coordinating guest requests with precision your role is all about logistics anticipation and operational excellence.
Youll be the central point of contact for guest needscoordinating with all departments to ensure requests are fulfilled smoothly and proactively identifying opportunities to go above and beyond. Whether its a last-minute birthday surprise or a special arrival setup youll have your finger on the pulse of what makes a stay unforgettable.
This role requires a global understanding of hotel operations strong multitasking abilities and a natural flair for creating WOW momentseven from behind the scenes.
You dont just reactyou anticipate. You dont just complete tasksyou help shape experiences. All while embodying the Whatever/Whenever service philosophy that defines W Hotels
PROFILE
You are passionate about the W brand and are eager to be part of our team.
You have experience in Concierge/ Guest Service department in a high end lifestyle kind of environment.
Fluent in French and English
You have a natural affinity to styling trends.
You have excellent people skills and have an upbeat positive attitude to work and life.
You are creative and always think of new ways of doing things you embrace change.
You are highly motivated
Be detail oriented and have a passion for giving guests an exceptional experience.
Real interest in the worlds of taste sound body scene and stance
Position to be filled for the Winter season : December 2026 to March 2027
Due to visa restrictions only applications from Switzerland and the European Union will be considered
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
Key Skills
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more