Business Analyst Commercial and Specialty Insurance
Location: London (Hybrid) Practice Area: Insurance Type: Permanent
Deliver strategic and technology-enabled transformation across Commercial & Specialty Insurance.
The Role
Capco is seeking a Business Analyst with strong Commercial and Specialty Insurance expertise to join our growing Insurance practice. This role focuses on business analysis requirements engineering and supporting the delivery of complex transformation programmes across the insurance value chain.
You will work closely with stakeholders across leading insurers in Property Liability Marine Energy and other Specialty lines to analyse business processes define requirements and support the design and implementation of target solutions. From early discovery and impact assessment through to delivery and benefits realisation you will play a key role in enabling effective change across underwriting claims and policy administration functions.
What Youll Do
- Lead and support business analysis activities across Commercial & Specialty Insurance transformation initiatives from discovery through to implementation
- Elicit analyse and document business functional and non-functional requirements using structured techniques
- Conduct current state analysis including process mapping gap analysis and impact assessment across underwriting claims and policy administration
- Support the design of target operating models and future state processes aligned to business objectives
- Facilitate workshops and stakeholder engagement sessions to gather requirements and validate solutions
- Translate business needs into clear delivery artefacts including user stories process flows and acceptance criteria
- Support delivery activities including backlog management testing UAT coordination and change impact assessment
- Identify opportunities for process optimisation digital enablement and operational efficiency improvements
What Were Looking For
- Strong experience as a Business Analyst within Commercial or Specialty Insurance including London Market or corporate insurance environments
- Knowledge of Specialty lines such as Property Liability Marine or Energy
- Proven experience in requirements gathering process modelling and supporting business or technology transformation initiatives
- Ability to bridge business and technology stakeholders translating complex requirements into actionable outputs
- Strong stakeholder management facilitation and communication skills
- Structured analytical thinking with experience using BA tools and techniques (e.g. BPMN user stories data analysis)
Bonus Points For
- Experience with insurance platforms such as Guidewire Sequel or legacy policy/claims systems
- Exposure to Agile delivery frameworks (Scrum SAFe or hybrid) and working within product-led environments
- Experience supporting post-merger integration regulatory change or ESG initiatives
- Professional certifications such as BCS Business Analysis CBAP PRINCE2 or Scrum-related qualifications
- Experience working in consulting or client-facing delivery roles
- Exposure to AI-enabled solutions automation or advanced data use cases
Why Join Capco
- Deliver impactful business-led transformation for leading insurers
- Work in a collaborative flat and entrepreneurial consulting environment
- Access continuous learning training and professional certifications
- Contribute to shaping the future of Commercial & Specialty Insurance
- Play a key role in driving digital and operational transformation across financial services
We offer a competitive people-first benefits package designed to support every aspect of your life:
- Core Benefits: Discretionary bonus competitive pension health insurance life insurance and critical illness cover
- Mental Health: Easy access to CareFirst Unmind Aviva consultations and in-house first aiders
- Family-Friendly: Maternity adoption shared parental leave plus paid leave for sickness pregnancy loss fertility treatment menopause and bereavement
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
- Continuous Learning: Minimum 40 Hours of Training Annually workshops certifications e-learning your growth your way. Business Coach assigned from Day One for one-to-one guidance
- Healthcare Access: Convenient online GP services
- Extra Perks: Gympass (Wellhub) travel insurance Tastecard season ticket loans Cycle to Work and dental insurance
Inclusion at Capco
Were committed to a barrier-free inclusive recruitment process. If you need any adjustments at any stage just let us know well be happy to help. We welcome applicants from all backgrounds. At Capco we value the difference you make and the differences that make you. Our #BeYourselfAtWork culture champions diversity equity and inclusivity and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
Required Experience:
IC
Business Analyst Commercial and Specialty InsuranceLocation: London (Hybrid) Practice Area: Insurance Type: PermanentDeliver strategic and technology-enabled transformation across Commercial & Specialty Insurance.The RoleCapco is seeking a Business Analyst with strong Commercial and Specialty Ins...
Business Analyst Commercial and Specialty Insurance
Location: London (Hybrid) Practice Area: Insurance Type: Permanent
Deliver strategic and technology-enabled transformation across Commercial & Specialty Insurance.
The Role
Capco is seeking a Business Analyst with strong Commercial and Specialty Insurance expertise to join our growing Insurance practice. This role focuses on business analysis requirements engineering and supporting the delivery of complex transformation programmes across the insurance value chain.
You will work closely with stakeholders across leading insurers in Property Liability Marine Energy and other Specialty lines to analyse business processes define requirements and support the design and implementation of target solutions. From early discovery and impact assessment through to delivery and benefits realisation you will play a key role in enabling effective change across underwriting claims and policy administration functions.
What Youll Do
- Lead and support business analysis activities across Commercial & Specialty Insurance transformation initiatives from discovery through to implementation
- Elicit analyse and document business functional and non-functional requirements using structured techniques
- Conduct current state analysis including process mapping gap analysis and impact assessment across underwriting claims and policy administration
- Support the design of target operating models and future state processes aligned to business objectives
- Facilitate workshops and stakeholder engagement sessions to gather requirements and validate solutions
- Translate business needs into clear delivery artefacts including user stories process flows and acceptance criteria
- Support delivery activities including backlog management testing UAT coordination and change impact assessment
- Identify opportunities for process optimisation digital enablement and operational efficiency improvements
What Were Looking For
- Strong experience as a Business Analyst within Commercial or Specialty Insurance including London Market or corporate insurance environments
- Knowledge of Specialty lines such as Property Liability Marine or Energy
- Proven experience in requirements gathering process modelling and supporting business or technology transformation initiatives
- Ability to bridge business and technology stakeholders translating complex requirements into actionable outputs
- Strong stakeholder management facilitation and communication skills
- Structured analytical thinking with experience using BA tools and techniques (e.g. BPMN user stories data analysis)
Bonus Points For
- Experience with insurance platforms such as Guidewire Sequel or legacy policy/claims systems
- Exposure to Agile delivery frameworks (Scrum SAFe or hybrid) and working within product-led environments
- Experience supporting post-merger integration regulatory change or ESG initiatives
- Professional certifications such as BCS Business Analysis CBAP PRINCE2 or Scrum-related qualifications
- Experience working in consulting or client-facing delivery roles
- Exposure to AI-enabled solutions automation or advanced data use cases
Why Join Capco
- Deliver impactful business-led transformation for leading insurers
- Work in a collaborative flat and entrepreneurial consulting environment
- Access continuous learning training and professional certifications
- Contribute to shaping the future of Commercial & Specialty Insurance
- Play a key role in driving digital and operational transformation across financial services
We offer a competitive people-first benefits package designed to support every aspect of your life:
- Core Benefits: Discretionary bonus competitive pension health insurance life insurance and critical illness cover
- Mental Health: Easy access to CareFirst Unmind Aviva consultations and in-house first aiders
- Family-Friendly: Maternity adoption shared parental leave plus paid leave for sickness pregnancy loss fertility treatment menopause and bereavement
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
- Continuous Learning: Minimum 40 Hours of Training Annually workshops certifications e-learning your growth your way. Business Coach assigned from Day One for one-to-one guidance
- Healthcare Access: Convenient online GP services
- Extra Perks: Gympass (Wellhub) travel insurance Tastecard season ticket loans Cycle to Work and dental insurance
Inclusion at Capco
Were committed to a barrier-free inclusive recruitment process. If you need any adjustments at any stage just let us know well be happy to help. We welcome applicants from all backgrounds. At Capco we value the difference you make and the differences that make you. Our #BeYourselfAtWork culture champions diversity equity and inclusivity and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
Required Experience:
IC
View more
View less