The Opportunity
Join Manulife Private Wealth (MPW) to provide operations support for our investment counselling business serving high net worth clients.Youllhelp ensureaccurateportfolio administration seamless trade execution and reconciliation and responsive counsellor and client support in a fast-paced collaborative environment. .
Responsibilities
Portfolio Administration
Set up and manage new and existing high net worth client accounts
Maintain client data for billing statements and tax reporting
Prepare client statements and ad-hoc reports
Generate management fees and invoice sub-advisory fees
Facilitate credit/debit/internal transfers with custodian; manage cash and FX
Support annual tax reporting and inter-department cross-training
Stay current on regulatory obligations; contribute to regulatory/process improvement projects
Portfolio Maintenance Trade Execution Reconciliation & Settlement
Perform daily cash and securities reconciliation; resolve trade discrepancies
Set up equity and fixed income securities in the wealth management system
Proactively manage failed trades; review corporate actions for accuracy
propose trades to align with IPS
Execute trade orders on mutual funds and securities
Investigate and resolve issues with custodial and trading counterparts
Service & Support
Provide ongoing administration and ad-hoc support to Investment Counsellors
Prepare performance reconciliation
Prepare monthly client fee collection
Assistteam members and management as needed
Prepare periodical internal financial reporting
Qualifications
Post-secondary education and/or23years experience in financial services
High Net Worth market experience strongly preferred
Completion or enrollment in the Canadian Securities Course (CSC)
Knowledge of securities instruments/settlement foreign exchange reconciliation and investment accounting
Strong written and verbal communication skills
Advanced Microsoft Office (especially Excel); scripting skills in SQL Excel macros and Python are a significant asset
Familiarity with wealth management tools (e.g.FundSERV Bloomberg) is an asset
Demonstrated initiative professionalism and confidentiality
When you join our team:
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$62850.00 CAD - $104750.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Required Experience:
Senior IC
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.