Opportunity
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.
At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.
Purpose of the Role
The Direct Transport Sales Manager (BCO) is responsible for driving commercial success with Beneficial Cargo Owner (BCO) customers through strategic sales leadership targeted business development and customer-centric engagement.
The role ensures delivery against volume revenue and profitability targets across direct transport products (ocean landside logistics) while elevating customer satisfaction and strengthening Maersks position within assigned BCO accounts.
Key Responsibilities
Commercial Performance & Revenue Growth
Deliver area sales targets for volume revenue and profitability within assigned BCO portfolio.
Drive growth of non-ocean products including airfreight LCL logistics & services and inland solutions.
Identify prioritize and convert new business opportunities aligned to strategic BCO segments.
Lead strategic account planning and ensure execution of value-adding commercial initiatives.
Customer Relationship Management
Strengthen long-term BCO customer relationships through deep engagement and strategic partnership.
Actively monitor customer satisfaction (e.g. NPS) and drive initiatives to address feedback and improve experience.
Serve as a trusted advisor by providing industry insights and operational performance updates.
Stakeholder Management
Collaborate closely with Area Sales Customer Service Product Finance and Regional/Global functions to ensure an aligned commercial approach.
Feed qualified leads to Business Development Managers and vertical/segment teams for cross-selling opportunities.
Provide customer-driven insights to product and regional leads to support product optimisation and innovation.
Build and develop a best-in-class sales team
Ensure succession plans are in place for key roles including own role
Coach direct reports for success and development
Manage team engagement
Develop vertical/segment sales
What we are looking for
810 years of relevant experience in transportation logistics or commercial roles ideally with direct BCO customer exposure plus 23 years of leadership experience.
Indepth knowledge of ocean transportation endtoend logistics and integrated supply chain solutions.
Strategic thinker with the ability to translate market insights and customer needs into clear actionable commercial plans.
Skilled negotiator capable of managing complex high-impact customer engagements.
Excellent stakeholder management and communication skills with the ability to influence across functions and regions.
Proficient in Salesforce and Microsoft Excel including vLookup pivot tables and data analysis for informed decision-making.
Fluent in English and Mandarin; proficiency in Bahasa Malay is an added advantage.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
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Required Experience:
Manager
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries