Tungsten Capture Consultant (Remote)
Job Location:
Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
SYSCOM Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our clients achieve their objectives. At SYSCOM we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satisfaction.
SYSCOM is seeking an experienced Tungsten (Kofax)Capture Consultantto manage configure and support Kofax document capture and automation platforms (Kofax Capture KTM). This role combines system administration application support workflow optimization and security management. The ideal candidate will have 7 years of Tungsten/Kofax Administration experience (10 preferred) and be a strong communicator flexible team player and self-starter who can operate effectively in a remote environment.
Work location: Remote
Minimum Requirements:
Job responsibilities may include but are not limited to the following:
System Administration & Support
Highly Desired Skills:
Headquartered in Baltimore Maryland SYSCOM Inc. is a US-based company whose mission is to create and deliver the right technology solutions by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982 SYSCOM Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients.
SYSCOM Inc. is an equal opportunity employer.
SYSCOM is seeking an experienced Tungsten (Kofax)Capture Consultantto manage configure and support Kofax document capture and automation platforms (Kofax Capture KTM). This role combines system administration application support workflow optimization and security management. The ideal candidate will have 7 years of Tungsten/Kofax Administration experience (10 preferred) and be a strong communicator flexible team player and self-starter who can operate effectively in a remote environment.
Work location: Remote
Minimum Requirements:
- Seven (7) years experience with Tungsten / Kofax Capture & KTM
- Windows Server administration
- Three (3) years of SQL Server experience
- Three (3) years experience with scripting (VBScript C# .NET concepts)
- Five (5) years of OCR/ICR and document management systems experience
- Strong troubleshooting analytical and communication skills
- Experience working with business users and developers
- Familiarity with change management processes
- Bachelors degree in Computer Science Engineering MIS or related field
Job responsibilities may include but are not limited to the following:
System Administration & Support
- Install configure and maintain Tunsgten/Kofax environments (Dev/Test/Prod)
- Monitor system performance capacity and availability
- Perform upgrades patching backups and disaster recovery
- Configure capture workflows batch classes queues and job profiles
- Maintain KTM projects (OCR classification extraction rules)
- Optimize recognition accuracy and processing efficiency
- Manage users roles and permissions
- Enforce security policies and integrate with Active Directory
- Ensure compliance with organizational and regulatory standards
- Monitor logs queues and batch processing
- Troubleshoot workflow failures OCR issues and performance bottlenecks
- Provide Tier 2/3 support and coordinate vendor escalations
- Support integrations with ERP (SAP Oracle Dynamics) ECM (SharePoint FileNet OnBase) and databases/web services
- Maintain export connectors and ensure data accuracy across systems
- Promote configurations across environments and support releases
- Maintain documentation SOPs and runbooks
- Support audits and ensure traceability and compliance
Highly Desired Skills:
- Kofax TotalAgility and/or Kofax RPA
- RPA bot management scheduling and monitoring
- Experience optimizing automation workflows and supporting AI/ML-based document processing
Headquartered in Baltimore Maryland SYSCOM Inc. is a US-based company whose mission is to create and deliver the right technology solutions by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982 SYSCOM Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients.
SYSCOM Inc. is an equal opportunity employer.
SYSCOM Inc.
Experience:
Experience:
Contract
Key Skills
About Company
Headquartered in Baltimore, Maryland, SYSCOM, Inc. is a US-based company whose mission is to create and deliver the right technology solutions, by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982, SYSCOM, Inc. has been p ... View more
