Digital Asset Management (DAM) Administrator-Senior Associate
Chicago, IL - USA
Department:
Job Summary
Your work will shape how Commercial & Investment Bank (CIB) Marketing operates in an AI-enabled future. Were looking for a DAM Administrator to manage and grow our digital asset platforma critical piece of infrastructure that connects our content to the AI tools transforming how we work.
As a Digital Asset Management (DAM) Administrator on the Commercial & Investment Bank (CIB) Marketing team you will manage day-to-day operations of CIB Marketings digital asset platform supporting the marketers writers and creatives who produce world-class campaigns and thought leadership. Your focus: keeping assets organized accessible and ready for the AI-powered tools were adopting. Every day brings different challengesfrom onboarding new content to troubleshooting integrations to retiring outdated assets.
Job responsibilities
Serve as the administrator of the CIB Marketing DAM containing digital images video and audio files for all lines of business within Commercial & Investment Bank
Manage the asset life cycle to ensure assets are properly tagged and stored for retrieval or publishing. Recommend and implement process or DAM structural changes to improve overall effectiveness of the DAM in marketing operations.
Manage the user base including approving new users and assigning roles within the DAM
Assist and coach users in the use of the DAM and resolve user issues. Escalate technical issues to either the internal technical team or to vendors.
Participate as a key member of the team that will migrate the DAM to a cloud-based application and integrate new AI-powered applications with it
Gather and provide operational metrics for scheduled marketing operations performance reporting
- Complete any vendor-provided training to improve working knowledge of the application and obtain certifications as part of professional development
Required qualifications capabilities and skills:
- Bachelors Degree in marketing graphic arts library science or information systems
2 years of experience using a digital asset management application like Adobe AEM Assets Widen or Bynder
Familiarity with assigning and maintaining metadata and tags and a DAM folder structure
An understanding of the marketing content development life cycle and the role of the DAM
Ready to learn new ways of work that are enabled by GenAI
An eye for detail with an appreciation for avoiding garbage in garbage out
A team player who can work across organizational lines when needed
Preferred qualifications capabilities and skills:
A self-starter who is comfortable working in a fast-paced high-performing culture
Required Experience:
Senior IC
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more