Strategic Accounts Manager – Western Europe | Vision

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Job Description:

At Johnson & Johnson Surgical Vision we are committed to transforming eye health through innovation science and partnership. The Strategic Accounts Manager (SAM) Western Europe plays a critical leadership role in accelerating profitable growth by building longterm valuebased partnerships with a selected portfolio of strategic accounts across the region.

This role is responsible for shaping and driving differentiated partnership models that position Johnson & Johnson Surgical Vision as the preferred partner for strategic customers driving sustainable growth premium portfolio adoption and market share gains across Western Europe.

Key Responsibilities

1. Strategic Account Partnership & Growth

• Build develop and lead seniorlevel partnerships with a defined group of strategic accounts across Western Europe including corporate chains and large private providers.

• Cocreate and execute longterm joint business plans that deliver mutual value profitable growth and market share gains.

• Act as the primary strategic interface between Johnson & Johnson Surgical Vision and key decisionmakers within assigned accounts navigating complex customer structures.

• Drive execution excellence through crossfunctional leadership influencing without direct authority across sales marketing medical affairs professional education pricing and supply chain teams.

2. Value Proposition & ValueAdded Services Development

• Develop and continuously evolve a compelling value proposition that goes beyond products incorporating valueadded services such as:

  • Patient pathway optimization

  • Premium procedure demand generation

  • Patient education and conversion initiatives

  • Workflow logistics and process efficiencies

• Lead the customization and deployment of Johnson & Johnson Surgical Visions Strategic Capabilities and Solutions to address customerspecific challenges and growth opportunities.

• Position JJSV as a trusted partner contributing to improved clinical outcomes patient experience and operational performance.

3. Commercial & Financial Leadership

• Lead the commercial performance of assigned strategic accounts including revenue growth portfolio mix and profitability.

• Lead sophisticated commercial negotiations in line with regional pricing frameworks and strategic account governance.

• Partner with internal stakeholders to ensure principled forecasting deal governance and execution of strategic account agreements.

4. Regional Strategy & Capability Building

• Actively contribute to Western Europe Surgical Vision strategy by sharing insights from strategic customers and market dynamics.

• Serve as a role model for strategic selling account leadership and enterprise mindset.

• Support the evolution of Strategic Account Management capabilities across the region embedding best practices and continuous improvement.

Experience & Qualifications

Required Experience

• Minimum 810 years of progressive commercial experience within medical devices healthcare solutions.

• Proven track record in strategic or key account management managing complex multistakeholder customers at regional or national level.

• Demonstrated success in driving profitable growth market share gains and longterm partnerships.

• Experience working in matrixed multinational organizations influencing across functions and geographies.

• Strong commercial and financial acumen including experience with contracts pricing and valuebased negotiations.

Key Skills & Competencies

• Strategic Thinking & Business Planning: Ability to translate strategy into executable valuecreating account plans.

• Executive Presence & Influence: Confident engaging senior customer leaders and internal executives.

• CustomerCentric Mindset: Deep understanding of customer needs challenges and success metrics.

• CrossFunctional Leadership: Strong ability to lead through influence in complex matrix environments.

• Commercial Excellence: Strong negotiation analytical and decisionmaking capabilities.

• Change Leadership: Comfortable driving new partnership models innovation and ways of working.

• Communication: Clear compelling communicator in English; additional European languages are a strong advantage.

Why Join Johnson & Johnson Surgical Vision

At Johnson & Johnson we believe health is everything. You will join a purposedriven organization where your leadership will directly shape the future of eye health in Western Europeworking with innovative solutions worldclass teams and customers who are redefining patient care.

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