Extern Strategy & Operations

Oakland, CA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Binti builds software for state and county government agencies focusing on reinventing social services. We started in child welfare with the mission of helping every child have a safe loving and stable family. To date weve helped approve more than 100000 families to foster or adopt and we support over 49% of the nations child welfare system. We have expanded our product offerings in child welfare moving more to the root of the problem helping families stay together and avoid separation and are now expanding horizontally across other areas in social services.

Binti is a for-profit mission-driven software company based in San Francisco CA. Investors include Founders Fund First Round Capital Kapor Capital and others. Were a team of 90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge ambitious vision to rewire government to be more effective in expanding opportunities for people around the world and we are looking for mission-driven high-empathy high-performance and low-ego team members to join us on our exciting journey towards that vision.

Help transform the child welfare system at scale.

Binti is a mission-driven technology company working to ensure every child has a family. Our platform powers child welfare agencies across more than half of U.S. states helping social workers governments and providers operate more efficiently and make better decisions for children and families.

We are hiring a Strategy & Operations Extern to contribute to a set of priority initiatives spanning product operations and customer impact. This role is designed for early-career consultants who want to apply structured thinking analytical rigor and emerging technologies like AI in a fast-moving mission-driven environment.

What Youll Do

Youll operate as a generalist across Bintis highest-priority initiatives with real ownership and exposure to senior stakeholders.

Drive strategic insights

Lead market scans customer research and competitive benchmarking
Conduct interviews with cross-functional Binti teams and synthesize insights into clear actionable recommendations
Map customer journeys to identify friction points and opportunities for improvement

Leverage AI to scale impact

Identify opportunities to apply AI to internal workflows analysis and decision-making
Prototype lightweight AI-enabled solutions (e.g. research synthesis reporting ops tooling)
Incorporate AI into your strategic project from scoping through execution

Turn data into decisions

Build and refine executive-ready reports used by senior state leaders
Analyze customer cohorts and performance metrics to uncover trends and inform strategy
Strengthen how Binti measures and communicates outcomes

Build and scale internal capabilities

Create playbooks documentation and tools that improve how teams operate

Shape the narrative

Develop case studies thought leadership and materials used in external engagements

Own a high-impact project

Design and lead a standalone strategic initiative from scoping through execution
Deliver tangible improvements to operations or customer experience

What Were Looking For

23 years of experience in consulting or a similarly rigorous analytical role
Strong problem structuring quantitative analysis and communication skills
Ability to operate independently in ambiguous fast-moving environments
Track record of driving workstreams and delivering results not just supporting them
Interest in public sector innovation social impact or mission-driven technology

Why This Role

In this role youll work directly alongside senior leaders (CEO CTO COO) including state agency partners giving you a front-row seat to the decisions that shape the companys direction. You wont just be observing; youll have a real voice in influencing priorities across product strategy and operations. Most importantly the work you do will translate into measurable meaningful improvements in the lives of children and families. And youll do it all within a collaborative mission-driven team thats working toward that goal at a national scale.

Details

Duration: 5-6-month externship
23 years of experience currently working in consulting (e.g. Bain BCG McKinsey) or a similarly rigorous analytical role
Candidates must be actively employed as this is an externship opportunity
Location: Remote (US-based required) or Hybrid in San Francisco (preferred)
Compensation: Competitive
Work authorization: Candidates must have independent authorization

*Please note that the benefits and perks section applies only to full-time employees and may not fully reflect the specifics of this role.

BENEFITS & PERKS

An above-market compensation package (salary equity)
Excellent medical dental vision and life insurance - 99% of insurance premiums covered for you your dependents
Flexible vacation time to promote a healthy work-life blend
13 paid holidays; 11 federally observed holidays (including Juneteenth) plus Election Day and the day after Thanksgiving
16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)
4 weeks of sabbatical after 4 years of service at the company
401k Commuter benefits FSA and DCFSA with administration paid for
$5000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
$2500 annual reimbursement for ongoing learning and development with opportunities to attend trainings/conferences on-site speaker series and lunch and learns
$300 reimbursement for initial office setup
$50 a month effective work reimbursement to cover internet electricity office setup costs or lunch/snacks with coworkers
Paid jury duty

At Binti we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race color religion gender sexual orientation age national origin disability or protected Veteran status.

Required Experience:

Intern