Solution Consultant, Creativity & Productivity
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Job Summary
At Adobe were changing the world. How We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. Were the ones behind the gorgeously designed content that streams across your laptop TV phone and tablet every dayand were the ones who harness the substantial power of big data to help companies move from data to insight and insight to action by delivering content that people have an appetite for most. Were a company that understands that product innovation comes from people innovation and thats why we invest in encouraging leaders throughout the organization.
The challenge
The role of the Solution Consultant is to provide pre-sales support to the Enterprise sales teams helping to close large Creative Cloud opportunities. You will also support Marketing teams customer success and Product management teams. Responsibilities include pre-sales analysis RFP management competitor analysis public speaking engagements customer workshops and the effective demonstrations of the Adobes Creative Cloud solutions. You need to be a good communicator and speaker as this role involves speaking convincingly on new solutions and Industry trends whats new in our technologies and how these impact the creative workflow within different industry verticals. You will also work with Adobes product marketing teams to provide industry and market feedback to help to shape our solutions directions. The role is responsible for providing thought leadership handling customer expectations and driving large customer opportunities. To be successful you need to possess a high-level of integrity enthusiasm and drive. This includes supporting account executives through the sales process and orchestrating the extended internal teams to support our customers through the sales lifecycle and transition into the delivery and customer success teams. We are looking for someone that has previous customer facing sales support experience ideally with good knowledge of Adobes Creative Cloud solutions. A good technical background with experience of API driven workflows and SAS solutions.
What youll do
The main emphasis of this role is to provide the sales teams with technical pre-sales assistance during a sales cycle with a new or existing prospect build a strong long-term business relationship with existing named accounts maintaining visibility of the overall sales objectives and product strategy. This involves offering sales person(s) direction on business and technical requirements and helping support qualification where Adobes Creative Cloud solutions can bring significant business benefit to a customer. This person needs to be self-motivated able work independently against set goal and must have excellent customer facing skills with the ability to communicate convincingly at C level meetings.
Skills wed like to see (although not critical for success);
Understanding of creative applications creative workflows and solutions
Familiar with concepts involving API Web-services SOA Application servers HTML CSS JavaScript.
Understand the use of creative technologies across one or more verticals (e.g. financial services retail travel etc.) or functional areas (e.g. Web Design Content Management etc.)
Exceptional presentation skills and client-facing experience Proficient technical writing skills Solution selling skills
Present the Adobes Creative Cloud solutions with passion and energy
Good demonstration skills both via web conference and onsite at client offices
Ability to translate client requirements into Adobes Solutions
Answer business technical and logistical questions during the sales process through documentation presentations and demonstrations
Assist account executives in creating client presentations and defining solution strategy
Participate in road shows conferences and other sales opportunities
Document other client product requests and requirements for product management and engineering departments
What you need to succeed
Experience with Adobe Creative Cloud
Experience and a track record of success in a technical pre-sales or consulting environment
Microsoft Office Skills Familiar with concepts involving APIs Web-services SOA Application servers HTML CSS JavaScript
Must be self-managed responsive and dedicated to customer support Strong verbal and writing skills
Exceptional organizational presentation and communication skills
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.
Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Lets Adobe together
At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.
At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.
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