Quality Program Manager
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Our mission is to serve as Canadas particle accelerator centre. We advance isotope science and technology both fundamental and applied. We collaborate across communities and disciplines from nuclear and particle physics to the life and material sciences. We discover and innovate inspire and educate creating knowledge and opportunity for all.
TRIUMFs diverse community of nearly 600 multidisciplinary researchers engineers technicians tradespeople staff and students create a unique incubator for Canadian excellence as well as a portal to premier global collaborations. Fueling innovation and improving lives we are committed to accelerating discovery and shaping a better world.
PRIMARY FUNCTION:
The Quality Program Managers primary responsibility is developing and implementing quality management systems and programs that support the goals and objectives outlined in TRIUMFs Five-Year Strategic Plan and that reflect the organizational core values of integrating quality into all our processes and seeking continuous improvement opportunities across all of our systems.
RESPONSIBILITIES:
Develops implementsmaintains reviews and updates TRIUMFs organization-wide Quality Management System including programs procedures and standards ensuring conformance and compliance with all applicable regulationsrequirementsand standards.
Leads and manages the labs quality function by setting strategic directions and priorities collaborating across divisions todetermineand develop approaches to organizational qualityobjectives.
Leads TRIUMFs Quality Management System (QMS) Core and advisory body thatis responsible foridentifyingissues mitigating impacts anddeterminingpreventative measures.
Restructuring TRIUMFs key operational documents within the controlled documents repository and implementing a clear and standardized document hierarchy.Will overhaul and restructure the TRIUMFs management systemconsolidate and streamline operational documents to improve accessibility consistency and lifecycle management.
Assumes responsibility for developingimplementingand evaluating the effectiveness of TRIUMFs Quality function both for business support and technical areas.Ensuresalignment of all TRIUMF quality processes with all applicable regulations and requirements.
Directs Quality activities across the lab and provides guidance and mentorship to personnel engaged in quality-related activities including providing direction for content design and development of Quality education and training programs.
Organizes the Quality function and laboratory staff to ensure effective implementation and comprehensive monitoring of Quality program requirements. Initiates specific quality policiesproceduresand requirements to ensure compliance with regulators and laboratory policies. Develops and drafts policies programs and standards interpreting legislation and regulations as.
Identifiesand documents both quality issues and effective deployment of the Quality Management System. Recommends monitors andreportsimplementation of correctiveactions as well as verifies and confirms effectiveness and sustainability of proposed solutions.
Promotes an organizational culture focused on quality management and risk mitigation and fosters culturalshiftto prioritizeimportanceof incorporating quality principles in all TRIUMF activities. Institutes reporting system with target milestones metrics and KPIs to regularly chart and report on the laboratorys progress beyond baselineas Quality subject matter expert at TRIUMF analyzing laboratory needs and providing expert consultation to the executive and senior management teams as. This may entailparticipatingin or chairing subcommittees or ad hoc groupsrequiringa quality perspective and representing TRIUMF as Quality champion to external stakeholders and other organizations.
Reviews and analyzes Quality data reviews and issues-tracking performance to forecast areas of concernsidentifyissues and recommends proactive strategies for preventing problems before they occur.
Directsconductsand leads internal quality auditsassessmentsand incident investigations; monitors trends toidentifyimprovements andassistswith external audit activities as.
Spearheads specification and selection process and collaborates with IT to implement a commercial AI application for document restructuring and streamlining.
With technical support from IS&T manage AI applications and projects within the Quality Environmental Safety & Health team.
Collaborate with Safety Program Manager on the implementation and maintenance of digital (QESH)platform.
Collaborates closely with other members withinQuality Environment Safety andHealth (QESH) team to align efforts to embed safety and quality in all TRIUMF activities.
SUPERVISION EXERCISED:
The Quality Program Manager exercises direct supervisory responsibility for two full-time employees: a Document Controller and a Document Writer. This includes overseeing work assignments performance planning and reviews (PPRs) training guidance and day-to-day operational support. The Quality Program manager is responsible for ensuring their direct reports meet quality and project objectives maintain documentation accuracy and adhere to TRIUMF standards and timelines.
In addition to direct staff supervision the Quality Program Manager may oversee the work of external contractors or temporary personnel assigned to internal quality documentation or process improvement projects. This includes assigning tasks monitoring deliverables and providing feedback to ensure contractor outputs align with project requirements and organizational standards.
The incumbents level of supervision includes both administrative and technical oversight involving performance management workflow coordination and subject matter guidance. The manager is responsible for fostering a collaborative work environment and ensuring the professional growth and development of direct reports and where applicable contract staff.
KNOWLEDGE AND SKILLS:
Experience withTapRooTroot cause analysis process is an asset.
Experience in developing or managing an audit system would be beneficial
Knowledge of Lean Six Sigma and other continuous improvement and change management methodologies is a plus.
Experience with nuclear codes and standards and an understanding of nuclear laboratory safety culture is preferred.
NUCLEAR ENERGY WORKER:
The position requires the incumbent to be trained anddesignatedas a TRIUMF NEW.
MINIMUM QUALIFICATIONS AND YEARS OF EXPERIENCE:
Minimum of aBachelors degree in Engineering Science or related field (Mastersdegree preferred)
A minimum of 8years ofprofessionalexperience in the Quality field
Familiarity with ISO9001 ISO31000 and QA-1 GS-R-1; CSA N286-12 is desirable but not mandatory.
Salary: $133535.00 per annum plus our comprehensive employer-paid benefits plan
Applicants must be legally able to work in Canada on a permanent basis (Canadian Citizen or Permanent Resident).
Position type:
PermanentHours per week:
35Total Rewards
At TRIUMF we value our employees and are committed to providing a competitive total rewards package. We offer comprehensive benefits that promote the well-being and security of our staff and provide an excellent opportunity to grow your career in a high-profile national research facility where you can make a difference.
Benefits Information:
- TRIUMF paid dental extended health vision care emergency travel assistance Employee Assistance Program (EAP) Life Insurance and supplementary Wellness Benefits.
- Excellent Employee Pension Plan
- Disability benefits and optional additional Life insurance and Accidental Death & Dismemberment (AD&D)
- Generous time away
- Maternity and paternity leaves and top-ups
Application closing date:
April 26 2026Apply now and be part of our extraordinary journey.
Learn more about the amazing research and work we do at TRIUMF.
Equity diversity and inclusion are integral to excellence and enhance our ability to create knowledge and opportunity for all. Together we are committed to building an inclusive culture that encourages supports and celebrates the voices of our employees students partners and the people and communities we serve.
As an equal opportunity employer committed to diversity we encourage applications from members of groups that have been marginalised on any grounds enumerated under the B.C. Human Rights Code. All qualified applicants will receive consideration for employment.
Contact information:
Email:
Phone: 604.222.1047
Fax: 604.222.3791
4004 Wesbrook Mall - Vancouver BC - V6T 2A3
TRIUMF is located on the traditional ancestral and unceded territory of the xwməθkwəyəm (Musqueam) People who for millennia have passed on their culture history and traditions from one generation to the next on this site.
Required Experience:
Manager
Key Skills
About Company
TRIUMF is Canada's particle accelerator centre. We discover and innovate, inspire and educate, creating knowledge and opportunity for all.
