Specialist Cashiers and Student Accounting

Customer Service

• Assists students in completing their payment of tuition books and other charges. Responds to questions from students and third-party organizations about account balances collection processes and transaction activity on students accounts.
• Assist students in-person over the phone and by email during regular business hours. Provides the same services in extended times at the start of the academic semesters.
• Receives and processes credit cards checks and cash for processing and balancing. Reviews student concerns with their accounts investigates and resolves according to college policy and procedure.
• Collaborates with other college departments to ensure students are billed accurately based upon information in the student information system and/or third-party contracts. Uses Excel to provide information to students and others.
• Stays current on policies procedures regulation and other guidance to ensure accuracy of work and compliance with this such as FERPA PCI cash handling requirements and financial aid regulations. Occasionally may work at our Delaware campus serving students.

Accounts Receivable

• Assist with invoicing collection of tuition and fees and refunds both directly for students and for third-party companies and organizations according to college policy and procedure and terms of related third-party contracts.
• Work with Assistant Director and others in the department to create processes necessary for an increasing number of new third-party contracts.
• Provide information to companies on their websites or their Excel spreadsheets to enable payment for students tuition fees and book and supplies as needed. Ensure that information is accurate and timely.
• Receives and processes tuition and fee payments. Analyzes and reconciles student accounts. Analyzes student account information (e.g. billing payments and Financial Aid distribution).
• Examine records of amounts due. Document analyze verify and post transactions to journals ledgers and other student records. Verify financial aid disbursements monitor student accounts and ensure accuracy.
• Maintain student records add account notations and scan documents. Complete and maintain required documentation. Scan balancing information student vouchers and student backup documentation.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty staff students and members of the community.

Other Duties and Responsibilities

• Attend all required departmental meeting and training.
• Manage multiple assignments of varying complexity while meeting federal and state as well as internal regulations and procedures.
• Demonstrates the ability to adapt to changing needs of the College and business partners.
• Hours may include working outside of a normal workweek schedule to support workload. Works overtime as needed to meet business demands.

Minimum Experience and Education required:

• High School Diploma or GED.
• One (1) year of progressively responsible professional experience.

*An appropriate combination of education training coursework and experience may qualify a candidate.

Additional Information

In order to ensure your application is complete you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor Annually Contracted Faculty and Adjunct) you will need to upload an unofficial copy of your transcript when completing your aplication.

• Prior to submitting your application please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.