RN Fps Hq Digital Moderator Or6

ROYAL NAVY FAMILY AND PEOPLE SUPPORT (RN FPS) OR6 (FTRS) DIGITAL MEDIA

PURPOSES

Primary Purpose:

To deliver and maintain the latest digital media strategy and initiatives to enable the primary purpose of People Support (PS) to be achieved in support of the Mission Statement:

To provide accessible support services that strengthen and enhance the resilience and resourcefulness of Naval Service personnel their families and communities in order to contribute to the Moral Component and optimise Operational Capability.

Secondary Purposes

• To promote the latest Engagement and Communications strategy in such a way as to complement existing PS service provision and to realise the full potential of the internet to develop an online RN community.
• To function as the focal point for information provision and communication via RN FPS Digital Media channels that are generated by RN FPS staff as the main deliverer.

SUPERIORS

The RN FPS Digital Media OR6 is:

• Accountable to and under functional authority of Engagement and Comms (E&C) (HEO) for the operational management of RN Family Engagement channels.
• Responsible to the E&C for Divisional conduct and functions iaw BRd2.

AUTHORITY

The Digital Media FTRS is authorised to:

• Consult directly with the Command of all Naval Service units as necessary to achieve regular family engagement.
• Consult directly with the Command of Army/RAF units when they form part of a deployed unit under Navy Command.
• Decide the best course of action regarding any postings situations or conflicts that occur on all RN digital media platforms keeping RN FPS E&C aware of developments.

PRINCIPAL TASKS

• As a member of the PS Duty Moderator Roster update monitor and moderate all RN FPS and Royal Navy Digital Media platforms in accordance with the latest guidance and instructions
• Maintain the integrity of the RN FPS sponsored elements of the Royal Navy Forum through application of the latest Terms & Conditions and Operational Security Instructions.
• Encourage mutual support and engagement to foster a sense of Royal Navy identity amongst the online Service community.
• Respond to any requests arising from digital media platforms by providing a direct response signposting to an appropriate SME or passing to RN FPS BM (DE) for further action and/or investigation.
• Consult with and brief Unit Commands and their nominated Forum Liaison Officer (FLO) to ensure safe use of platforms for their families whilst also highlighting any issues or concerns that may be voiced by their family members.
• Be actively employed as the focal point for all RN FPS digital media information requirements in support of the RN FPS IOs and stakeholders.
• Undertake out of hours and weekend working on RN FPS and Royal Navy digital media presences in accordance with the Duty Moderator roster and the latest guidelines3.
• Undertake duties and tasks in support of RN Digital strategy relating to digital media as directed.
• Regularly coordinate and update RN FPS and Community Centre content on the RNWebsite and DEFNet as directed by HEO EC.
• Actively share RN Forum Announcements to Facebook (RoyalNavyFPS) and X(RoyalNavyFPS).
• Support in the RN Forum Membership assisting those who have issues and ensuring all requests to join specific groups are completed unless otherwise arranged via Individual Units.
• Provide support in the use of the RN Forum via digital means such as MS Teams.
• Assist in the production delivery and completion of Lime Survey as a method of booking activities and managing membership to private/hidden RN Forum Groups.
• Support in the building and housekeeping of RN FPS Sharepoint.

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