Junior TechOps Consultant | Manchester or London
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Job Location:
Manchester - UK
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job description
Join a collaborative team at TransPerfect where innovation meets client success. As a Junior TechOps Consultant youll play a vital role in supporting the delivery of our flagship technology solutions to enterprise clients. Working alongside seasoned professionals youll gain hands-on experience with web technologies client integrations and product supportmaking this an excellent opportunity to develop your skills in a global technology environment.
Responsibilities
Monitor client activity across TransPerfects technology platforms; troubleshoot issues respond to client queries and escalate to engineering teams when needed.
Assist the sales team in early-stage client engagements by gathering technical requirements and identifying potential solutions.
Join client meetings and contribute to documenting technical needs and integration plans.
Support the deployment of client solutions including Single Sign-On (SSO) setups and web-based tool integrations.
Maintain and update internal and external documentation on product features and client configurations.
Participate in product demonstrations and training sessions on TransPerfects tools and technologies.
Collaborate cross-functionally with Product Development and Production teams to ensure accurate delivery of client requirements.
Gather user feedback and support efforts to enhance product features and usability.
Job requirements
Required Skills and Experience:
12 years of relevant experience (internships academic projects or part-time work included).
Hands-on experience via internships or coursework in software IT support or client services.
Passion for technology problem-solving and working with clients.
Basic understanding of web technologies and systems integration.
Proficient in Microsoft Office and comfortable navigating different operating systems.
Strong verbal and written communication skills.
Ability to manage multiple tasks and thrive in a dynamic environment.
Well-organized reliable and eager to learn.
Bachelors degree (or final year of study) in a relevant field.
Preferred Qualifications:
Familiarity with SaaS tools APIs SSO or software configuration.
Experience or interest in localization or global software solutions.
Comfortable working across time zones and in diverse teams.
Detail-oriented proactive and able to work independently when needed.
- Manchester Manchester United Kingdom
- London Greater London United Kingdom
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Required Experience:
Junior IC
Key Skills
About Company
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more
