Manager Technology Systems and Infrastructure
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Job Location:
Fresno, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Opportunities for you!
- Consecutively recognized as a top employer by Forbes and in 2025 by Newsweek
- Eligible for annual incentive program
- Community University leadership training courses
- Vacation time starts building on Day 1 and builds with your seniority
- Free money toward retirement with a 403(b) and matching contributions
- Great food options with on-demand ordering
- Free parking and electric charging
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.
Responsibilities
As Managerof Technology Systems and Infrastructureyoulldevelop a top performing team and inspire them toward achieving defined results. Recognizing the contributions of those who goabove and beyondenergizesyou. You identify as an agent of change committed to helping drive improvement outcomes and standing by decisions in the interest of Community; the popular and the unpopular. Collaboration across our healthcare system in the name of quality patient experiencescomessecond nature as does developing a learning culture for your staff.Youreexcited to foster an inclusive workplace where diversity and individual differences are valued.
The Manager of Technology Systems and Infrastructure leads a team of systems engineers responsible for server storage datacenter and infrastructure-based application platforms providing technical management and domain expertise within the Community Health Systems (CHS) Information Technology Services division. Responsible for direct supervision work direction and performance management of assigned staff. Provides on-going maintenance and support for server storage datacenter and associated application technologies. Plans and manages the implementation of server storage datacenter and complex software systems or projects that support clinical business technology and security operations. Researches and collaborates with the Director of Information Technology Services surrounding new technologies solutions and information technology best practices. Independently leads the resolution of issues and the implementation and design of complex technology solutions ensuring clear communication and documentation of complex concepts and issues related to technology and application services across the organization. Provides leadership in complex analysis process documentation and end-to-end issue resolution including coordination of testing activities and communication of outcomes to affected users.
Essential Accountabilities
Reflects the jobs main responsibilities and is not intended to be an exhaustive list of all duties performed; therefore its content does not restrict managements right to assign or reassign duties and responsibilities to individuals in this job.
Reflects the jobs main responsibilities and is not intended to be an exhaustive list of all duties performed; therefore its content does not restrict managements right to assign or reassign duties and responsibilities to individuals in this job.
Technology Analysis Implementation and Operations
- Leads the design planning implementation configuration testing deployment and lifecycle management of server storage datacenter and technology application services.
- Manages infrastructure and application implementations enhancements upgrades and end of life transitions to ensure compatibility interoperability security and reliability.
- Identifies and drives continuous improvement opportunities across infrastructure and application platforms.
- Collaborates with system owners clinical and business partners vendors and suppliers on complex integrated initiatives.
- Maintains inventories of infrastructure software certificates warranties and support agreements to support budgeting and lifecycle planning.
Project Service and Operational Management - Accountable for day to day delivery of project plans enhancements and operational commitments.
- Ensures adherence to change incident problem and request management processes; performs root cause analysis and escalates unresolved issues as appropriate.
- Acts as a third level support resource proactively identifying trends and mitigating risks.
- Oversees security patching and updates supported by reporting and compliance tracking.
- Synthesizes operational and technical feedback from clinical and business stakeholders and SMEs.
- Reports status of work plans issues and risks on a regular basis and delivers clear effective stakeholder communications and presentations.
People Leadership and Team Management
- Plans prioritizes and coordinates team activities to achieve service project and operational objectives.
- Manages and develops staff to maximize productivity through coaching mentoring training and performance management.
- Leads team meetings knowledge sharing and continuous process improvement initiatives.
- Responsible for employee engagement and people management processes including hiring onboarding performance evaluations development retention and corrective actions in partnership with Human Resources.
- Ensures team adherence to governance process discipline issue tracking testing and documentation standards.
Financial and Resource Management
- Manages capital and operating budgets for assigned functions including forecasting variance reporting and corrective actions to remain within approved budgets.
- Aligns resource planning with service area needs and organizational priorities.
Other Duties
- Performs other job-related duties as assigned.
Qualifications
Education
- Bachelors Degree in a Technology related field required
- Equivalent combination of education and experience may be substituted for Bachelors Degree and experience requirement
Experience
- Minimum of 8 years of experience implementing and supporting information technology server and storage infrastructure datacenters operating systems and associated application technologies with demonstrated ability to lead effective teams required
- 12 or more years of relevant experience with previous experience as a lead supervisor or manager supporting information technology preferred
- Experience with the following technologies: Cisco Unified Computing System Cisco MDS NetApp Pure Storage Epic Electronic Health Record Microsoft Windows Operating Systems Red Hat Enterprise Linux Microsoft Exchange Microsoft 365 Active Directory DNS/DHCP Group Policy Management VMWare ESXI and vCenter Rubrik preferred.
Licenses and Certifications
- Microsoft Engineer/Architect-level certification preferred
- VCP - VMware Certified Professional preferred
Disclaimers
Pay ranges listed are an estimate and subject to change.
If any bonuses are noted they are only applicable to external hires meeting criteria.
Required Experience:
Manager
Key Skills
About Company
Community Health System provides a world of opportunities for professional growth and personal advancement. You love what you do, now love where you do it!
