Long Term Care Case Manager

State Of Maryland

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profile Job Location:

Baltimore, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 days ago
Vacancies: 1 Vacancy

Job Summary

Introduction



When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.

GRADE

11

LOCATION OF POSITION

Department of Human Services
Family Investment Administration
Office of Long Term Care
746 Frederick Rd.
Catonsville MD 21228

Main Purpose of Job

The primary function of this position is to determine eligibility and provide case management services for Long Term Care (LTC) and Modified Adjusted Gross Income (MAGI) and Non- MAGI Medical Assistance in accordance with federal State and local regulations policies and procedures. The Long Term Care Medical Assistance program provides financial assistance to Marylands residents in need of nursing home care. Community Medical Assistance eligibility is tested for Maryland residents upon exit from nursing care facilities.

POSITION DUTIES

  • Determines customer eligibility for Long Term Care and Community MAGI and Non-MAGI as well as Department policies and procedures with 90% accuracy.
  • Maintains and monitors caseload in order to ensure timely services to customers in accordance with federal and State regulations and Department policies and procedures with 96% compliance.
  • Interview/screen customers by analyzing verifications interpreting and applying program knowledge of federal and State regulations and policies and Department policies and procedures prior to issuing a Request for Information with 90% accuracy.
  • Maintains a working knowledge of all federal and State regulations and policies Department policies and procedures and eligibility and data repository systems.
  • Completes assignments timely 96% of the time.
  • All Corrective Action Requests (CAR) will be completed by the due date with 90% accuracy.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing administrative staff clerical clerical technical or secretarial work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.

  • Six months of experience processing eligibility for governmental assistance programs.
  • Six months of experience using computer software such as Microsoft Word Excel Google Docs and Sheets.
  • Six months of customer service experience with staff members agencies and the general public.

SPECIAL REQUIREMENTS

Candidates may be responsible for providing their own transportationas needed to access meetings remote locations and job destinations as assigned.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.

If you are in State service and are a promotional candidate your salary will be determined in accordance with the State of Maryland Guidelines.

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplemental questionnaire to Department of Human Services Examination Services Unit Attn: Trelia Gunter 25 S. Charles Street Baltimore Maryland 21201.

All mailed documents must include the applicants name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required the preferred method is to upload. If unable to upload please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning this recruitment process for this position please contact .

TTY Users: call via Maryland Relay. If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or

As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Required Experience:

Manager

IntroductionWhen you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for ...
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