Senior Project Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Senior Project Manager
Role Overview
We are seeking a highly hands-on Senior Project Manager to strengthen delivery discipline and support the PMO / VP of Project Delivery function. This role is not title-driven it requires someone who can actively operate implement structure and stabilize delivery across multiple projects and clients.
The ideal candidate will bring strong execution capability operational rigor and the ability to drive consistency across teams in a fast-paced environment.
Key Responsibilities
Project Delivery & Execution
- Own end-to-end delivery across multiple projects and clients
- Ensure projects are delivered on time within scope and aligned with client expectations
- Identify risks bottlenecks and delivery gaps and proactively address them
Operational Management
- Manage capacity planning resource allocation and utilization tracking
- Build and maintain delivery dashboards and KPIs (SLA utilization performance)
- Drive data-based decision making through structured reporting
Client & Stakeholder Management
- Act as the primary point of contact for clients
- Lead client calls provide updates and manage escalations effectively
- Maintain strong stakeholder relationships through clear communication
Delivery Discipline & Process Improvement
- Establish structure in reporting meeting documentation and action tracking
- Implement workflows for onboarding delivery and ongoing support
- Standardize processes across teams to improve efficiency and consistency
Leadership & Team Development
- Mentor and guide junior Project Managers
- Assess team performance and identify improvement areas
- Step in to stabilize projects and teams when required
Requirements
Core Experience (Mandatory)
- 812 years of hands-on project delivery experience
- Proven experience managing multiple concurrent clients/projects
- Background in IT services BPO or consulting environments
- Demonstrated ownership of end-to-end delivery
- Availability to work CST hours for team overlap
Operational Strength (Critical)
- Strong experience in capacity planning and resource management
- Hands-on experience with delivery dashboards and KPI tracking
- Advanced Excel skills and comfort with data-driven reporting
Client Management
- Experience handling client communication and escalations
- Strong verbal and written English communication skills
Problem-Solving & Execution
- Ability to identify workload imbalances risks and inefficiencies
- Practical solution-oriented mindset with a focus on execution
What We Are Looking For
- A professional who thrives in a hands-on execution-heavy role
- A candidate who can bring structure accountability and visibility into delivery
Required Skills:
Core Experience (Mandatory) 812 years of hands-on project delivery experience Proven experience managing multiple concurrent clients/projects Background in IT services BPO or consulting environments Demonstrated ownership of end-to-end delivery Availability to work CST hours for team overlap Operational Strength (Critical) Strong experience in capacity planning and resource management Hands-on experience with delivery dashboards and KPI tracking Advanced Excel skills and comfort with data-driven reporting Client Management Experience handling client communication and escalations Strong verbal and written English communication skills Problem-Solving & Execution Ability to identify workload imbalances risks and inefficiencies Practical solution-oriented mindset with a focus on execution What We Are Looking For A professional who thrives in a hands-on execution-heavy role A candidate who can bring structure accountability and visibility into delivery
