Key Ford Scales is looking for a reliable and motivated Service Appointment / Service Administrator to join our team. This entry-level all-around support role is essential to keeping our service department running smoothly. Youll assist with scheduling appointments supporting technicians and advisors and ensuring an efficient and positive customer experience.
Benefits:
Competitive hourly pay
Opportunity to grow within the automotive industry
Medical Dental & Vision Insurance
Life Insurance
401K Retirement Plan
AFLAC
Short & Long Term Disability
Vacation
Personal Time Off
Sick Leave
Holiday Pay
Employee Discounts
Key Responsibilities:
Schedule and manage service appointments for customers
Greet customers and assist with check-in/check-out processes
Move and park customer vehicles safely
Support technicians and service advisors with daily tasks
Assist with creating repair estimates and securing prior approvals
Communicate updates to customers regarding service status
Maintain accurate records in the system
Requirements:
Valid drivers license with a clean driving record
Ability to work in a fast-paced environment
Strong attention to detail and willingness to learn
Excellent communication and organizational skills
About Us:
At Key Scales Ford we provide a level of professional service that truly set us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care and attentiveness. Key Scales Ford is not your typical dealership; we have an extraordinary team of employees and are looking to grow that team with passionate motivated people.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
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