Technical Assistant (post level 12) Department of Computer Science and Informatics (Job ID 6401)

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: - Applications submitted through any other platform will not be considered.

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Duties and responsibilities:

Install configure maintain and upgrade computer hardware software and peripheral equipment within the ECLA Lab.
Provide technical support during Computer Science and Informatics Literacy (CSIL) practical sessions tests and assessments.
Diagnose and resolve hardware software and network-related issues timeously to minimise disruption to academic activities.
Support the setup and maintenance of laboratory environments for teaching including software imaging updates and configuration.
Supervise and provide guidance to tutors and students during laboratory sessions to ensure effective use of facilities.
Liaise with departmental technical assistants and ICT Services (Information and Communication Technology Services) to ensure alignment with institutional systems policies and infrastructure.
Install maintain and support the CSIL administrative system ensuring data integrity and functionality.
Maintain and support the ECLA (Electronic Computer Literacy Assessment) system including troubleshooting during assessments.
Conduct regular inspections of laboratory equipment and compile weekly status and maintenance reports.
Manage and control stock in the ECLA laboratory including:Asset tracking Inventory updates Reporting losses or damages
Ensure compliance with institutional IT policies security protocols and software licensing requirements.
Assist with planning for upgrades replacements and procurement of technical equipment.
Provide user support and basic training to staff and students where required.

Inherent Job Requirements:

Grade 12 or national vocational certificate on NQF Level 4.
A relevant technical computer and network-related qualification on NQF Level 5.
Minimum of two (2) years relevant experience in IT technical support preferably within a computer laboratory or academic environment.

Recommendations:

Knowledge of the ECLA assessment system

Key Competencies Required:

Results-Oriented:
- The ability to stick with tasks not give up and overcome obstacles in completing ones task.
- The ability to be reliable responsible dependable and to fulfil obligations.

Strategic Thinking:
- The ability to deal with several activities at a time.
- The ability to carefully analyse information and use logic to address issues and problems at work.

Business Acumen:
- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.

Leading:
- The ability to lead take charge of situations and offer opinions and directions to others.
- The ability to be cooperative with others display a good-natured attitude and encourage people to work together.

Building Coalitions:
- The ability to be self-assured and at ease with people in all types of social situations.
- The ability to be sensitive and understanding to the needs and feelings of others.

Required Documents

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!
To ensure your application is complete you must submit ALL documents listed under the inherent requirements as well as the following standard documentation:
A detailed Curriculum Vitae.
Copies of your qualifications or official proof of qualifications obtained (If you hold foreign qualifications please include SAQA accreditation).
A copy of your identity document (South African ID or passport for foreign nationals).
Confirmation of employment in the form of a letter appointment contract service certificate or recent payslip from your current or most recent employer (applicable to external applicants only).

Assumption of duties:
01 July 2026

Closing date:
02 April 2026

Salary:
The annual remuneration package including benefits is R 403 692.54 R507 169.63per annum depending on the budget available for the position relevant work experience and qualifications.

Fringe benefits:
(Subject to specific conditions): pension scheme medical aid scheme group life insurance housing allowance leave and sick leave service bonus and study benefits.

Enquiries:
For enquiries please feel free to contact me at or email at . Additionally kindly contact / 9810/ 9814/ 9848 for assistance.

General:
The UFS is a designated employer and is committed to the pursuit of excellence diversity and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at:

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications you may assume that your application was unsuccessful.