Resource Manager

Role and responsibilities

Strategic Resource Allocation & Deployment

• Know your talent pool including numbers individual skill profiles/interests group skill gaps/surpluses

• Own endtoend resource deployment across client delivery business development and strategic internal initiatives.

• Make informed strategic tradeoffs where demand exceeds supply prioritizing work based on commercial value client impact and longterm capability goals.

• Ensure projects are staffed with an optimal skills grade and cost mix aligned to delivery outcomes and profitability targets.

• Onboard new consultants educating them on how to effectively work with Resource Management
  

Workforce Strategy & Planning

• Translate regional and practicelevel business strategy sales pipeline and demand forecasts into forwardlooking workforce and capacity plans.

• Act as a key contributor to headcount hiring and skills planning providing evidencebased insight on future capability needs gaps and deployment risks.

• Partner with leadership to shape sustainable workforce models balancing utilization targets growth ambitions and talent health.

Commercial Performance & Utilization Optimization

• Actively manage and optimize utilization realization and margin performance across assigned teams.

• Identify structural drivers of under or overutilization and design interventions that improve longterm performance not just shortterm fixes.

• Partner with finance and leadership to interpret workforce data and provide insight into revenue cost and capacity dynamics.

Understanding the Business

• Apply your knowledge of the professional services industry and how publicly listed consulting firms operate (e.g. business development cycles project delivery cycles billable hours time entry quarterly reporting etc.) to staffing

• Leverage business and financial acumen to understand the implications of bill rates fees priority work etc.

• Understand our clients what they do what they need and how we are helping them

Talent & Capability Management

• Maintain a strategic view of consultant skills experience career aspirations and development pathways.

• Balance immediate client needs with longerterm capability building and talent sustainability ensuring fair access to development and stretch opportunities.

• Surface recurring capability gaps and inform strategic hiring reskilling and learning investment decisions.

Data Governance & Insight

• Own the integrity and strategic use of resource capacity and utilization data across workforce planning systems.

• Establish consistent forecasting reporting and governance rhythms that support leadership decisionmaking.

• Move the function beyond reporting to insightled workforce management highlighting trends risks and opportunities.

People Leadership & Functional Maturity

• Contribute to the ongoing maturity and evolution of the Resource Management function embedding best practices and consistent ways of working across teams.

Skills & Experience

• 4 years experience in resource management workforce planning staffing or deployment roles within a professional services or consulting environment.

• Demonstrated experience operating at both strategic and executional levels translating business strategy into workforce outcomes.

• Strong commercial acumen with a deep understanding of utilisation margin and delivery economics.

• Proven ability to influence senior stakeholders and navigate complex ambiguous decisionmaking environments.

• Advanced analytical capability with experience using workforce and financial data to drive insight and action.

• Excellent written and verbal communication skills in English.

Desirable

• Experience working with capacity planning or workforce analytics tools.

• Exposure to life sciences healthcare or other regulated consulting environments.

• Experience supporting multicountry or globally distributed delivery teams.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise as part of this culture IQVIA is committed to ensuring effective equality between women and men integrating it as a strategic principle in its corporate and human resources policies.