Inside Sales Representative Client Care
Morris Animal Inn Morristown NJ Full-Time
Starting at $20/hour Weekly Sales Incentives
Do you love dogs & cats Are you high-energy and enjoy talking to people Are you looking to showcase your strong sales and communication skills in a new exciting way to help pet parents and their furry companions
Morris Animal Inn is a family-owned and operated pet resort that has been providing premium pet care since 1960. We offer the highest quality services in luxury dog and cat lodging fun doggie daycare grooming and professional dog training across our multi-million-dollar all-suite state-of-the-art facilities in Morristown Warren and Montville NJ.
Our onsite call center is open MondayFriday 7 AM7 PM and SaturdaySunday 8 AM4 PM. As an Inside Sales Representative you will handle incoming calls from current and prospective clients promote our award-winning services book reservations and ensure an exceptional client experience across all Morris Animal Inn locations.
Your Role as an Inside Sales Representative
Handle incoming calls voicemails and emails from current and prospective clients in a prompt and professional manner
Convert inbound inquiries into reservations by effectively communicating services and addressing client needs
Conduct outbound re-engagement calls to reconnect with inactive clients and identify upcoming pet care needs
Conduct confirmation calls for existing reservations to ensure accuracy and identify opportunities for add-on services
Conduct facility tours for prospective clients showcasing our services and answering questions
Communicate client needs special requests and booking details to operations to ensure seamless service delivery
Accurately document all client interactions bookings and sales activity in our database system
What Were Looking For
At least 1 year of inside sales or customer service experience preferably in a call center environment with a track record of meeting performance targets
Proven ability to convert inbound inquiries into sales while delivering an exceptional client experience
Strong verbal and written communication skills with a solution-oriented approach
Comfortable managing high call volume while keeping conversations productive and on-track
Proficient in basic computer skills and adaptable to database/reservation management software
Quick learner with the ability to absorb product knowledge and communicate services confidently
Why Choose Morris Animal Inn
Comprehensive benefits package including:
* Medical dental and vision coverage
* Paid Vacation Time
* 401(k) retirement plan with company contribution
Employee discounts on pet care services and the opportunity to bring your dog to work
A structured and transparent path for career growth opportunities
A unique and innovative Employee Rewards & Recognition Program
Tuition reimbursement program that supports professional development
Morris Animal Inn believes that our success lies in our outstanding staff! We carefully select individuals that share our passion for providing exceptional pet care. Dont hesitate; apply today! To see all our job opportunities please visit our CAREERS PAGE at Description
Required Experience:
IC
Family-owned & operated since 1960, Morris Animal Inn provides quality Pet Boarding, Dog Daycare, Training & Grooming in Morris County, NJ.