IT Asset Management Analyst

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER ASSOCIATE (TECHNICAL SUPPORT) OR A COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR CIVIL SERVICE TITLE AND EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly efficiently and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOFs Finance Information Technology (FIT) Division designs builds and supports all facets of DOFs computer systems including hardware software applications infrastructure telephone and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments land records property assessment parking adjudications customer service and the Sheriffs public safety work.

The FIT-IT Service Management-Asset Management team supports approximately 2100 employees and consultants across 10 locations in the five boroughs of New York City. The IT Asset Management Analyst is responsible for keeping an accurate and up-to-date inventory of DOFs hardware and software assets throughout their entire lifecycle. This includes recording tracking monitoring and auditing assets to reduce waste meet licensing and procurement rules and make the best use of resources. The analyst gathers and reviews asset data works with the IT Asset Management Supervisor procurement team and other groups to provide useful information for decisions on buying IT items move assets within the agency and plan renewals. This work helps avoid unnecessary spending get the most value from current IT resources improve efficiency and support clear understanding of the agencys assets for smooth daily operations. This role supports DOFs mission by helping manage IT resources effectively and cost-efficiently.

Reporting to the IT Asset Management Administrator the selected candidates responsibilities will include but not be limited to the following:

-Keep complete and current records of all hardware software and related IT assets from start to end (procurement use maintenance and disposal).
-Track and monitor assets using tools like ServiceNow or similar systems to keep data accurate and consistent.
-Perform regular in-person and virtual equipment audits fix any differences in records and find unused extra or old assets to cut waste.
-Monitor the usage of software licensing to track over or under utilization of licenses.
-Work with procurement finance IT support security and other teams to share data that helps with buying renewals moving assets and saving money.
-Review asset use trends and data to create reports and suggestions for IT planning budgets and reducing risks.
-Report broken IT equipment under warranty to the appropriate organization and coordinate repair. Repairing IT equipment no longer under warranty using available on-site parts whenever feasible.
-Handle requests for assets help set up hardware track location and ownership changes and manage safe disposal/recycling.
-Find ways to lower IT costs by better using assets reusing licenses combining items and avoiding unneeded buys.
-Help improve IT asset management processes tools and practices (following standards like ITIL) for better efficiency.
-Support checks for risks with IT assets such as security issues end-of-life planning and compliance problems.
-Able to lift 50 lbs. for moving IT equipment as needed to process deliveries returns and salvage.
-Other related tasks assigned to you by your supervisor.

Additional Information:

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

COMPUTER ASSOC (TECH SUPP) - 13611

Qualifications :

1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience in mainframe computer mid-range computer LAN or WAN computer environments and or local desktop support; or
2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory full-time experience as described in 1 above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described in 1 above; or
4. Education and/or experience equivalent to 1 2 or 3 above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college or university for six months of experience. However all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

Employment Type :

Full-time