Compliance Operations Manager

As a result of continued strong business performance we are looking for a Compliance Operations Manager to help grow our amazing corporate onboarding program. The ideal candidate will play an integral part in the onboarding process of all customer relationships. The Compliance Operations Manager is responsible for collecting and reviewing all customer onboarding information and documentation and ensuring it is complete accurate and consistent with the Customer Onboarding Procedures. Thorough attention to detail focus strategic thinking analytical skills excellent work ethic great customer service and the ability to build internal relationships are the skills you will need to support Tipaltis aggressive growth goals.

Why join Tipalti

Tipalti is the AI-powered platform for finance automation elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable global payouts procurement employee expenses corporate cards supplier management tax compliance and treasury. Tipalti partners with leading financial institutions such as Citi Wells Fargo J.P. Morgan and Visa enabling over 5000 global companies to efficiently and securely pay millions of suppliers and payees across 200 countries and territories in 120 currencies.

At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam Tbilisi and Medellin.

In this role you will be responsible for:

• Collect review and analyse Know Your Customer information and documentation in line with onboarding procedures
• Identification of prohibited and high-risk customer industries and appropriate escalation
• Perform screening for PEP sanction and negative news on customers being onboarded
• Perform standard and enhanced due diligence on new customers for multiple corporate entities
• Be able to decipher manage and perform standard and enhanced due diligence on complex corporate structures
• Lead due diligence reviews and be able to collaborate with both internal and external stakeholders
• Assist and lead internal Quality Assurance checks for the KYC Team
• Identify and escalate risks and issues to management to ensure onboarding is completed correctly and efficiently
• Management of own pipeline in line with SLAs
• Review of ongoing monitoring alerts
• Complete periodic refreshers on all customers within the set timeframe
• Able to work independently as well as part of a team
• Working directly with the customer for a smooth onboarding experience including calls directly with the customer for support and to answer any questions
• Assist the department manager in various tasks related to but not limited to working with and rolling out to the group the implementation of new controls and efficiencies

About you

• Demonstrated KYC/AML experience
• Strong communication skills
• Strong organisational and prioritisation skills
• Ability to multitask and deliver to a tight deadline
• Enjoy working in a fast-paced and demanding environment
• Strong interpersonal skills and ability to work with people at all levels across all functions
• Excellent team player with strong work ethic
• Sound understanding of AML/CTF laws regulations
• Great problem-solving skills and the ability to deliver results proactively resourcefully and methodically
• Strong written research and analysis skills and capable of documenting relevant information in a clear structured and comprehensive way
• Demonstrated experience in working with fast-paced sales departments
• Familiarity with Google and Microsoft products
• Successful as a self-starter and in team environments
• Strong interpersonal communication and emotional intelligence
• Communicates in a clear accurate persuasive and confident manner

Our benefits package includes:

• Hybrid working model that requires you to be in the Plano office on Monday Tuesday and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits Employee Assistance Program life insurance AD&D LTD
• Maternity Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit snacks & drinks in office
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Tech at Tipalti

Our tech teams are the engine behind our business. Tipaltis tech ecosystem is extremely rich and we continually add new features to our products ensuring that we respond to our clients needs at scale. Our tech teams retain a fast-paced start-up vibe that encourages innovation and critical thinking. At Tipalti youll have the opportunity to work with a diverse global team of engineers developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.

#LI-Hybrid

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch GoDaddy Roku and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.

AI Use
We may use artificial intelligence and automated systems (collectively AI) to screen assess and select candidates during our recruitment process. This includes resume screening skills assessment and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process you can contact .

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice Tipalti

Experience:

Manager