RCMOPH Insurance Verification Specialist
Share
Job Location:
Wichita, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision advance eye care and improve lives. Based in St. Louis Missouri over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets providing services that span the eye care continuum. For more information visit.
Job Title: Insurance Verification Specialist
Must reside in the following states: Kansas
THIS POSITION IS NOT REMOTE. M-F in office in Wichita KS.
Job Summary
As a member of the Revenue Cycle Management Team the Insurance Verification Specialist is responsible for all aspects of insurance verification. This position will complete pre-registration processes and communicate pertinent appointment information to Front Desk Patient Intake Specialists the Prior Authorization Department or the Clinic as needed
Duties and Responsibilities
Obtain information about patient insurance coverage benefits and eligibility
Maintain strict confidentiality in accordance with HIPAA regulations and Company/Clinic requirements
Provide support to all departments and patients regarding insurance questions related to eligibility and benefits.
Answer incoming and transferred calls from patients regarding the pre-registration process.
Prepare patient appointments for a smooth and efficient check-in process on the day of the appointment.
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.
Education Licensure & Certification Requirements
High School Diploma or GED
Experience Requirements
At least one (1) year medical office experience required; Medical office/front desk experience preferred
Knowledge Skills and Abilities Requirements
Comprehensive understanding of insurance verification Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
Ability to perform essential job function with high degree of independence flexibility and creative problem-solving techniques
Ability to function effectively under stress of conflicting demands on time and attention while successfully meeting deadlines
Ability to maintain control of a call de-escalating issues and instilling confidence that a resolution will be found
Logical and Critical thinking skills
Excellent organization time management and prioritization skills
Professional in appearance and actions
Enjoys learning new technologies and systems
Detail oriented professional attitude reliable
Exhibits a positive attitude and is flexible in accepting work assignments and priorities
Meets attendance and tardiness expectations
Management and organizational skills to support the leadership of this function
Interpersonal skills to support customer service functional and teammate support need
- Able to communicate effectively in English both verbally and in writing with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Basic to intermediate computer operation
- Proficiency with Microsoft Excel Word and Outlook
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
Location/Work Environment:
For on-site team memberswork takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. Thus those needing to travel for work must have access to dependable transportation and their driving record must meet company liability carrier standards.
For remote team members HIPAA compliant home office environment. Ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives.
Required Experience:
IC
Key Skills
About Company
EyeCare Partners unites eye care specialists and thought leaders from every subspecialty with a mission of setting the industry standard in patient care.
