Sr. Apprentice PM, Apprentice Program Team, Apprentice Program Team

A successful candidate for this role has experience scaling complex initiatives across geographies from pilot to enterprise-wide implementation and is someone who Delivers Results by driving measurable outcomes. This individual navigates complex cross-functional working relationships with line managers HR legal external training providers state workforce boards and the Department of Labor with confidence and credibility. They Invent and Simplify by driving process standardization implementing digital workflows to cut administrative burden and building scalable operating models that enable sustainable program growth.

Key job responsibilities
Internal Stakeholder Management:
Respond to line manager and apprentice inquiries to remove program blockers
Partner with HR on performance management and employee relations issues
Support conversion processes from apprentice to full-time employee status
Collaborate with Recruiting on pipeline development and offboarding processes
Review and update job descriptions to reflect current eligibility criteria and program requirements
Document quantifiable business outcomes (productivity gains project contributions skill development) for active apprentices
External Partner Management:
Establish and manage relationships with community colleges technical schools and training providers
Oversee Request for Proposal (RFP) processes for selecting new training partners as programs expand
Negotiate and execute training provider contracts and service agreements
Coordinate with providers on curriculum alignment with Amazons business needs
Manage provider performance metrics and quarterly business reviews
Build relationships with state workforce development boards
Engage with Dept Of Labor Office of Apprenticeship representatives
Partner with industry associations and apprenticeship intermediaries
Represent Amazon at apprenticeship conferences and forums
Compliance:
Ensure compliance with US Department of Labor (DOL) Registered Apprenticeship Program requirements and state-specific regulations
Review and approve Terms of Employment for each state jurisdiction where apprentices are hired in partnership with legal
Partner with New Joiner Support (NJS) to ensure correct employment contracts align with apprenticeship requirements
Maintain apprenticeship standards work processes and related instruction requirements
Manage On-the-Job Project work and Related Technical Instruction (RTI) compliance tracking
Ensure proper documentation for federal and state tax credits and funding opportunities
Apprentice Experience & Engagement:
Design and execute high-visibility apprentice experience events with dedicated budget authority:
Monitor apprentice engagement and satisfaction through regular surveys and feedback loops
Report on apprentice progress completion rates and program outcomes

About the team
Within Amazon University Talent Acquisition (AUTA) the centralized Apprentice Program Team (APT) manages registered apprenticeship programs end-to-end globally. APT is seeking a Sr. Program Manager to serve as the single-threaded owner of all US programs leading day-to-day operations driving program expansion into new business units and delivering operational excellence.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 115600.00 - 160000.00 USD annually