Field Service Engineer I (Asset Management)
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Job Location:
West Greenwich, RI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Cleanroom: no hair products jewelry makeup nail polish perfume exposed piercings facial hair etc... allowed Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
What youll do
As a Field Service Engineer youll play a vital role in supporting scientists and researchers by ensuring our advanced instruments perform at their best. Youll be the face of Thermo Fisher Scientificdelivering exceptional technical service while building trusted relationships with customers who are driving innovation.
In this role you will:
- Install maintain and repair a wide range of sophisticated analytical instruments (e.g. electron microscopes chromatography systems)
- Diagnose and resolve complex technical issues with precision and efficiency
- Provide on-site and remote support to ensure optimal system performance
- Build strong customer partnerships through professional responsive service
- Contribute to customer success by minimizing downtime and enabling breakthrough discoveries
What you bring
Were looking for someone who is curious hands-on and motivated to solve complex problems while delivering a great customer experience.
Minimum qualifications:
- Bachelors degree (no prior experience required)
- Strong mechanical and electronics aptitude with the ability to troubleshoot at the component level
- Valid drivers license
- Ability to lift up to 50 lbs and stand for extended periods
- Willingness to work flexible hours and respond to urgent service needs
- Ability to obtain credentials required to access customer facilities
Preferred qualifications:
- Degree in Engineering (Electrical Electronics Mechanical Biomedical) or related scientific field
- Experience installing maintaining or repairing analytical or laboratory instruments
- Familiarity with ultra-high vacuum systems and high-voltage equipment
- Proficiency with Windows OS MS Office and service management tools
- Ability to read and interpret schematics diagrams and technical documentation
Key skills and attributes:
- Strong problem-solving and analytical thinking
- Excellent communication and customer service skills
- Organized with strong time management abilities
- Collaborative mindset with the ability to work independently
- Fluency in English (additional languages are a plus)
Why join us
- Be part of a mission-driven organization making real-world impact
- Work with cutting-edge technology at the forefront of science
- Grow your career through continuous learning and development opportunities
- Collaborate with a diverse global team of experts
Required Experience:
IC
Key Skills
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
