CIDANMachinery Group is a global leader in the sheet metal machinery industry with a strategy of being a one-stop-partner for many sheet metal fabricators. When it comes to bending rolling cutting and forming metal we have the technology innovation andstate-of-the-artequipment. With over 118 years in the sheet metal machinery industry our team can help companiessettingup shop layoutfulfillingordersoptimizingprocesses and much more. Learn more about our business at areseekinga motivated and skilledService Techniciannear theHoustonareato support our growing operations and ensure the reliable performance of customer equipment. The ideal candidate is hands-on energetic and eager to grow in a dynamic environment while delivering high-quality service to customers and internal team members. This role plays a keypartin upholding company values andmaintainingstrong customer relationships.
Requirements:
Mustbe located inor near theHoustonareaandwithina1-hourdrive of a major airport (IAH)
Ability to travel 100%-Monday through Friday year-round
Must be able to obtain a U.S. Passport; some international travel may berequired
Comfortable working in a variety of work environments
Ability tolift upto 50 lbs.
Responsibilities:
Uphold company core values by being Professional Passionate Embracing Change Sustainable and Building Together
Install troubleshoot repair andmaintainelectrical mechanical hydraulic and pneumatic systems related to sheet metal fabrication equipment
Provide effective technicalassistance including repair and warranty support for in-field equipment
Deliver phone-based technical support to customers through the in-house Help Desk
Perform preventive and predictive maintenance to ensureoptimalequipment performance
Read and interpret diagrams schematics operation manuals and manufacturer specifications for installations and repairs
Operate hand tools power tools precision measuring devices and electronic/electrical testing instruments
Execute equipment installations and provide training to customers during the installation process
Collaborate with team members and departments to support organizational growth
Assistwithadditionalservice-related projects and tasks as needed
Qualifications:
Previousexperience in mechanical electrical or industrial service work preferred
Strong work ethic with a willingness to learn and grow
Ability to work independently while effectively managing tasks in a fast-paced environment
Excellent problem-solving and troubleshooting skills
Strong communicationand customer service abilities
Intermediate to advanced computer skills
Mechanical and electrical experience preferred
Roll forming experience preferred
Benefits
Medical Insurance (Choice of Employee option to be company paid)
Dental Insurance (Company paid)
Vision Insurance (Company paid)
Health Savings Account (Company contribution)
Flexible Spending Account (Health Care and Dependent Care)
Employee Life Insurance (Company paid)
Voluntary Term Life Insurance
Short Term Disability
Long Term Disability (Company paid)
Other voluntary benefits
401k with company matching contributions
Annual professional development allowance
Employee Assistance Program
Paid holidays
Paid time off