Desktop Support Specialist

Not Interested
Bookmark
Report This Job

profile Job Location:

Philadelphia, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

Provides a single point of contact for end-users to receive Tier 2 support and maintenance within the organizations desktop computing environment. Responsible for installing diagnosing repairing maintaining and upgrading all desktop hardware laptops iPads iPhones peripherals and applications to ensure optimal performance. Troubleshoots problem areas (in person by telephone or via e-mail) in a timely and accurate fashion and provides end-user assistance where required. Maintains and documents all work in the automated Help Desk system. Works collaboratively with all aspects of information technology and customer departments.

Education
High School Diploma or Equivalent Required
Bachelors Degree in Computer Science Information Technology or related field Preferred

Experience
2 years experience with personal computer software / hardware configuration and
support Required
2 years experience with Windows operating systems terminal hardware controller
hardware and software and emulation software Preferred
General Experience in a hospital environment Preferred

Licenses

Your Tomorrow is Here!


Temple Health is a dynamic network of outstanding hospitals specialty centers and physician practices that is advancing the fight against disease pushing the boundaries of medical science and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH) Fox Chase Cancer Center TUH-Jeanes Campus TUH-Episcopal Campus TUH-Northeastern Campus Temple Physicians Inc. and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission Temple Health is continuously recruiting top talent to join its diverse 10000 strong workforce that fosters a healthy safe and productive environment for its patients visitors students and colleagues alike. At Temple Health your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!


Temple Health is committed to setting new standards for preventing diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse high performing workforce that fosters a healthy safe and productive environment for our patients and colleagues alike.


Required Experience:

IC

Provides a single point of contact for end-users to receive Tier 2 support and maintenance within the organizations desktop computing environment. Responsible for installing diagnosing repairing maintaining and upgrading all desktop hardware laptops iPads iPhones peripherals and applications to ens...
View more view more

About Company

Company Logo

Temple Health is a major Philadelphia-based academic health system that is driving medical advances through clinical innovation, pioneering research and world-class education.

View Profile View Profile