Experience: 8-10 Years
We are seeking an experienced Test Lead with strong Oracle Customer Care and Billing (CCB) expertise to lead end-to-end testing activities for utility domain applications.
The ideal candidate will have deep experience in test strategy planning execution and defect management along with strong stakeholder and team management skills. Exposure to test automation tools (Tosca preferred) and experience in Utilities domain is highly desirable.
Define and implement test strategies test plans and test cases for CCB applications
Ensure coverage across:
Functional testing
Integration testing
Regression testing
Performance testing
User Acceptance Testing (UAT)
Plan test schedules resource allocation and testing timelines
Oversee execution of test cycles ensuring quality and timely delivery
Validate:
APIs and services
Data flows and mapping layers
Cross-browser and cross-platform functionality
Ensure consistency and performance across environments
Perform testing on Oracle Customer Care and Billing (CCB) applications
Work on CCB EDI integrations and validation
Ensure alignment with utility business processes and billing systems
Identify log and track defects using tools like JIRA HP ALM
Perform defect triage and root cause analysis (RCA)
Ensure adherence to QA standards best practices and compliance requirements
Monitor and report quality metrics and KPIs
Lead and mentor QA team members ensuring effective delivery
Coordinate with:
Developers
Business Analysts
Product teams
Third-party vendors
Facilitate stakeholder communication and ensure testing sign-offs
Provide regular updates on:
Test progress
Risks and issues
Defect status
Ensure compliance with testing SLAs KPIs and governance standards
Strong experience in Utilities domain
Hands-on experience with Oracle Customer Care and Billing (CCB)
Knowledge of billing systems customer operations and EDI integrations
8-10 years of experience in Software Testing / QA
Strong expertise in:
Test planning and execution
Defect management
Test strategy development
Hands-on experience with:
Oracle CCB testing (mandatory)
Functional Integration Regression and UAT testing
API testing and data validation
Experience with tools:
JIRA / HP ALM
Strong understanding of:
QA methodologies
SDLC / STLC processes
Experience with test automation tools (Tosca preferred Selenium optional)
Exposure to:
ArcGIS / Geospatial / Spatial data testing
Experience in large-scale utility projects
Strong leadership and team management abilities
Excellent communication and stakeholder handling skills
Strong analytical and problem-solving capabilities
Ability to manage multiple priorities in a fast-paced environment