Learning & Development Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Our Client
Our client a high-end luxury company seeks to employ a Learning & Development Specialist.
Key Responsibilities:
- Design and deliver training modules on watch mechanisms Jewelry craftsmanship and brand heritage (Rolex Cartier etc.).
- Develop "Client Experience" training to ensure world-class service standards.
- Assess sales team competencies and identify skill gaps through mystery shopping.
- Onboard new joiners with comprehensive product and service standards.
- Create e-learning content and training manuals for the academy.
- Coordinate with brand principals for certified training programs.
- Track training effectiveness through assessments and sales performance data.
- Organize refresher courses and continuous professional development sessions.
- Stay updated on new product launches and create corresponding training material.
- Foster a culture of continuous learning and curiosity about luxury goods.
Requirements
- . in Education Psychology HR or related field. A training certification (CIPD CIPM etc.) is a plus.
- Minimum 5 years in training preferably with a product focus.
- Luxury Retail Training Hospitality Training Institutes Watch/Jewelry Brands (as a trainer) or Airline Service Training.
- Curriculum development and instructional design.
- Excellent presentation and public speaking skills.
- Coaching and mentoring.
- Product passion and technical knowledge.
- Assessment and evaluation skills.
- Patience and empathy.
- Proficiency in creating digital learning content.
Required Skills:
. in Education Psychology HR or related field. A training certification (CIPD CIPM etc.) is a plus. Minimum 5 years in training preferably with a product focus. Luxury Retail Training Hospitality Training Institutes Watch/Jewelry Brands (as a trainer) or Airline Service Training. Curriculum development and instructional design. Excellent presentation and public speaking skills. Coaching and mentoring. Product passion and technical knowledge. Assessment and evaluation skills. Patience and empathy. Proficiency in creating digital learning content.
