EMEA Sales Support Coordinator

Johnson Controls

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profile Job Location:

Madrid - Spain

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

EMEA Channel Sales Support Coordinator

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls providing unmatched insights into retail inventory shopper behavior loss prevention and liability.

Its intelligent digital platform Sensormatic IQ integrates advanced technologies such as AI machine learning RFID and EAS to deliver datadriven prescriptive outcomes that help retailers improve operations enhance shopper engagement and reduce shrink.

What will be your role

We are seeking a Channel Sales Support Coordinator to join our this position you will play a critical role in providing administrative support to our EMEA Channel Sales representatives and effectively responding to customer queries.

The ideal candidate should possess extensive experience in sales support administrative / coordination with an understanding of international cultures.

By utilizing your expertise you will contribute to the development and maintenance of positive customer relationships whilst ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.

What will be your responsibilities

  • Sales Support:
    • Helping the sales team to improve their productivity managing administrative tasks between them and customers
    • Handling orders by phone email or mail and checking the orders have the correct prices discounts and product numbers
    • Inputting orders ensuring they are processed according to customer requirements and ensuring all orders on time
    • Providing assistance for customer orders account statuses and relevant problems as could be Inform clients of unforeseen delays or problems
    • Provide information and guides to help the sales team
    • Other ad-hoc support tasks and exercises as per business requirements
  • Teamwork and Interpersonal Skills:
    • Collaborate effectively with colleagues and stakeholders across different departments to ensure alignment in sales activities.
    • Communicate openly and professionally with colleagues sharing insights best practices and feedback to foster a supportive and collaborative work environment.
    • Demonstrate strong interpersonal skills in interaction with colleagues to build trust.

What profile do we need

  • CFGS/Degree Admin os similar
  • 3 years of experience as a Sales Support Specialist or Sales Support Associate
  • Experience with ERP and CRM systems
  • MS Office Suite particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Advanced English speaker
  • Excellent communication skills
  • Analytical and problem solving
  • Teamwork and motivational skills
  • Multi-cultural experience

What do we offer

Johnson Controls offers an attractive compensation package according to your qualifications and experience. You will enjoy a comprehensive social benefits package including life and accident insurance the possibility of opting into flexible compensation as well as our flexible working hours and hybrid work policy.

In addition our salary policy job stability continuous training opportunities for professional development and an excellent working environment form part of our employee benefits package.

By working with us you will be part of a global company that embraces diversity rewards great work and inspires people to achieve their a constantly evolving environment we lay the foundations for you to develop a career path that is as unique as you are. As a member of our team you will have the opportunity to make a difference. The world is waiting for youand so are we.

Who are we

The future is being built today and Johnson Controls makes that future more productive safer and more sustainable. We design automated buildings energyefficient solutions and integrated infrastructures that work as one to enable smarter cities and communities. Our ultimate goal is to innovate to improve peoples lives and the world they live in.

We are a global multiindustry technology leader with a diversified portfolio serving a wide variety of customers in more than 150 countries. Our commitment to sustainability dates back to our origins in 1885 with the invention of the first electric room thermostat. Our mission is to support our customers create added value and help them achieve their goals every day anywhere in the world. Our industryleading portfolio of building technology and solutions includes some of the most trusted names in the market such as Tyco York Sensormatic Solutions Metasys Ruskin Titus Frick Penn Sabroe Simplex Ansul and Grinnell.

For more information visit .

This job posting has been written with impartiality and nondiscrimination in mind regardless of gender race ideology or any other reason. Specifically it complies with current legislation on gender equality between women and men (Law 3/2007). The company is committed to equal opportunities in accordance with its policies and codes of conduct.

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Required Experience:

IC

EMEA Channel Sales Support CoordinatorSensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls providing unmatched insights into retail inventory shopper behavior loss prevention and liability.Its intelligent digital platform Sensormatic IQ integrates advanced techn...
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Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more

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