Lead Guest Services Team Member
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
- Lead a shift of one-to-two cashiers to process all types of cash credit and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e. alcohol tobacco)
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli cleaning showers and restrooms stocking making coffee etc.
- Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules regulations policies and procedures
- Complete other duties as assigned
Pay Rates Starting between: $17.60 - $22.10 / hour
This position is for a current vacancy.
Qualifications :
- Previous experience or working knowledge of retail operations
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Must be proficient with a calculator computer and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members customers vendors and corporate representatives
- Must be able to work a flexible schedule of nights days weekends and holidays
- Background check is required
Additional Information :
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Benefits (for Full Time Employees)
- AD&D Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
- Artificial Intelligence is used to screen assess or select applicants.
Remote Work :
No
Employment Type :
Part-time
Key Skills
About Company
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more
