Administrative Support
Durham, NC - USA
Department:
Job Summary
Job Title: Advanced Specialist Administrative Support
Career Architecture Role: Administrative Support
Career Architecture Tier: IC20 (Specialist)
Job Summary:
Deliver advanced administrative support acting as the go-to contact for process troubleshooting and workflow improvements. Shape operational effectiveness by refining standards ensuring reliable data and mentoring newer staff.
Key Responsibilities:
- Oversee core information management systems and resolve complex administrative issues
- Develop and refine workflow standards to improve process efficiency
- Mentor and support junior colleagues in administrative procedures
Required Skills and Competencies:
- General Administrative Support (Effective)
- Event Planning (Effective)
- Discretion (Effective)
- Appointment Setting (Effective)
- Effective Communication (Effective)
- Project Management (Intermediate)
- Analytical Skills (Intermediate)
- Business Acumen (Intermediate)
- Stakeholder Management (Intermediate)
- Adaptability Artificial Intelligence Learning to Learn (Intermediate)
- Interpersonal Skills Problem Solving Communication Skills (Intermediate)
Qualifications (Education & Experience):
- Relevant experience in administrative support
- Proven ability to manage complex workflows and mentor others
- Strong communication and analytical skills
Key Skills
About Company
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gen ... View more