Void Administrative Assistant NCCHS

Role: Voids Administrative Assistant

Contract Type: 12 month fixed term contract or internal secondment opportunity

Working Hours: 37 hours per week

Worker Type: Hybrid

Salary: Grade C - 25583 (level 1) rising to 26403 (level 3) per annum

Location:Harvey Road NG8 3BB

Weve got an exciting opportunity available for a talented individual to join our Lettings team as a Voids Administrative Assistant - perhaps this is the opportunity youve been looking for Read on to find out more

About the Role

As a Voids Administrative Assistant within Nottingham City Councils Lettings team you will play a key role in ensuring efficient and customerfocused delivery across Housing Services. You will provide highquality administrative and clerical support to help the service run smoothly and meet its targets.

In this role you will manage a range of tasks including maintaining accurate records updating databases and appointment diaries preparing performance information and supporting meetings through agenda coordination. You will respond to enquiries from colleagues partners and residents by phone email and letter ensuring timely and effective resolution. You will also work closely with energy suppliers and thirdparty organisations to help resolve metering and arrears issues for empty properties.

You will use a variety of digital systems and office equipment and will support new colleagues by sharing knowledge of systems and processes. With a commitment to confidentiality data protection and excellent customer service you will contribute to a positive and inclusive working environment.

This is a rewarding opportunity for someone who is organised adaptable and dedicated to supporting highquality housing services for Nottinghams communities.

About You

The ideal candidate will have:

1. Proven experience of coordinating and maintaining appointments and diaries of large teams within a fast passed pressurised environment.
2. Proven ability of providing a comprehensive administration service to a good standard of numeracy and literacy both verbally and in writing.
3. Ability to demonstrate effective communication face to face in meetings and on the telephone when dealing with a wide range of customers including tenants colleagues.
4. Ability to remain self-motivated whilst effectively managing a diverse workload under pressure to meet specified targets and deadlines.
5. Ability to develop and present written or verbal information in a clear and concise manner.
6. Ability to use computer software programmes to ensure validity of data and input relevant data.

Full duties of the job description can be foundhere.

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own accurate and reflect your true experience and values. AI tools do not understand context think critically or assess the reliability of information which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeed.

Closing Date: 12th April 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview Date: 22nd/23rd APrl 2026 - please note this is subject to change.

If you have any queries about the role or the recruitment process please contact us via email:

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