Designer II, Lifecycle Marketing

About the role

Were hiring a Designer II Lifecycle Marketing to help define how Chime shows up across the member journey. This is not a traditional production role. Youll sit at the intersection of creativity systems and emerging technologyreimagining what lifecycle marketing can be when its treated as a true creative discipline.

Youll shape high-impact insight-driven experiences across email push in-app and beyondwhile building the creative systems that allow us to reach millions of members in smarter more personalized ways. This role is for a designer who thinks big moves fast and sees scale as an opportunity to do the most meaningful work of their career.

Chime is one of the largest fintech companies in the U.S. and the #1 most loved banking app serving more than 10 million active members. Were building a best-in-class in-house creative teamand lifecycle is one of our most powerful and underutilized canvases.

The base salary offered for this role and level of experience will begin at $116000.00 and up to $160000.00. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

In this role you can expect to

• Lead the creative direction for lifecycle marketing defining how Chime engages members across key moments and journeys
• Turn lifecycle strategy into compelling cohesive narratives that go beyond individual assets
• Apply AI and emerging tools to transform how lifecycle campaigns are concepted produced and personalized at scale.
• Partner with Growth to drive experimentation using insights and performance data to evolve creative approaches
• Raise the bar for lifecycle creative delivering work that is both brand-building and performance-driving
• Collaborate closely with Product Content Marketing and Engineering to bring ideas to life
• Operate with autonomy identifying opportunities and pushing the workand the teamforward

To thrive in this role you have

• 46 years of experience in lifecycle product or marketing design
• A strong point of view on creative systems and how to design for scale
• Experience designing across lifecycle channels like email push in-app and SMS
• A track record of driving measurable impact through your work
• A deep understanding of user behavior journeys and experimentation
• Fluency in Figma and modern design systems and AI-native thinking
• Strong storytelling and communication skills with the ability to influence cross-functional partners
• The ability to own large areas of work and navigate ambiguity with confidence
  
  

What makes this role exciting

Youll be shaping the experience of millions of people every day. Lifecycle at Chime isnt just messagingits one of our most direct and powerful connections to our members. The opportunity is to turn it into something people actually look forward to.

Youll help define what modern lifecycle marketing looks like at scalewhere creativity systems and technology come together to unlock better experiences and real financial progress for our members.

#LI-AM1 #LI-Onsite

A little about us

At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank*on the premise that core banking services should be helpful easy and free. Through our user-friendly tools and intuitive platforms we empower our members to take control of their finances and work towards their goals. Whether its starting a savings account purchasing a first car or home launching a business or pursuing higher education were proud to have helped millions unlock their financial potential.

Were a team of problem solvers dreamers and builders with one shared obsession: our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.

We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we dontwho will

*Chime is a financial technology company not a bank. Banking services provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC.

What we offer for our full-time regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices plus team and company-wide events depending on location. Whether youre coming in regularly or are part of our fully remote program youll stay engaged with your work and teammates.
• In-office perks including backup child elder and/or pet care plus a subsidized commuter benefit to support your regular commute
• Competitive salary based on experience
• 401k match plus great medical dental vision life and disability benefits
• Generous vacation policy and company-wide Chime Days bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven a family planning tool with $15k lifetime reimbursement for egg freezing fertility treatments adoption and more.
• In-person and virtual events to connect with your fellow Chimersthink cooking classes guided meditations music festivals mixology classes paint nights etc. and delicious snack boxes too!
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact: .

To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.